What are the responsibilities and job description for the Accounts Receivable Coordinator position at ibml?
ROLE AND RESPONSIBILITIES
- Prepare credit analysis for new and existing customers
- Produce weekly A/R reports and review with management.
- Meet, as required, with other ibml stakeholders and respond to inquiries related to unpaid balances, new and existing accounts.
- Identify specific customer requirements including payment portal and PO requirements.
- Review Purchase Order exceptions and notify customers of exceptions and the need for change orders/specific verbiage.
- Contact customers about payment status and other issues.
- Send statements to applicable customers monthly or as needed.
- Respond to issues such as researching payments, taxes, pricing, billing periods and system numbers being invoiced.
- Promptly send invoice copies (amend PDF files when necessary) to customers.
- Special Projects as assigned by Controller.
- Create credit memo report monthly for evaluation and research.
- Ensure cash receipts are posted properly as needed during accounts receivable follow up.
- Respond to requests from customers as well as other IBML employees regarding accounts receivable and collection issues.
- Document procedures for accounts receivable processes.
PREFERRED SKILLS, QUALIFICATIONS AND EDUCATION REQUIREMENTS
- 3-5 years of experience in Revenue Cycle Management including Accounts Receivable follow-up and collections.
- Proficient in all Microsoft O365 tools
- Strong analytical skills and a driven problem-solver
- Excellent communication skills, both written and verbal
- Bachelor's Degree in Accounting/Finance or equivalent work experience
- Experience implementing new systems to assist with or automate collections and/or cash application processes
ADDITIONAL NOTES
