What are the responsibilities and job description for the Cloud Operations xPaaS position at IBU Consulting?
Role: Cloud Operations xPaaS Engineer
Only USC, GC , GC EAD
Location- Phoenix AZ
Job Description Below
Only USC, GC , GC EAD
Location- Phoenix AZ
Job Description Below
- This is individual contributor role and the person is expected to work on Jira story/bug, ITSM incident, change and problem tickets to support the xPaaS infrastructure and expected to adhere the shift pattern (Full night shifts are not expected).
- ; Focuses on the internal Customer and their applications. Ensures high availability of all environments and the achievement of all Service Level Agreements (SLAs) and Operating Level Agreements (OLAs)
- Production support and operations of Infrastructure (Servers, Network, Storage, Security) and Applications (Distributed, Middleware, Caching across all tiers)
- All ITIL / ITSM processes including Incident, Problem, Change, Release, Asset, Configuration and Service Level Management
- Partners with Cloud engineering teams and technical product managers to support a continuously evolving platform
