What are the responsibilities and job description for the Coupa Administrator position at ICBD HOLDINGS LLC?
Coupa Administrator – ABA Centers of America
Fort Lauderdale, FL
About ABA Centers of America
ABA Centers of America is a healthcare innovator experiencing steady growth while revolutionizing the autism care field. We provide ABA (Applied Behavior Analysis) therapy and diagnostic services to our clients and families in our centers, in homes, and in the community.
Listed by Inc. magazine as the 5th fastest-growing private company in the U.S., we are focused on opening new clinics and remaining self-funded without private equity investment. Committed to our sustainability and philosophy of innovation, our Chairman and Founder received the country’s preeminent business award, Ernst and Young’s Entrepreneur Of The Year® 2024 National Overall Award.
We are currently in 10 states with over 30 clinical service areas, and our roadmap will bring us to more than 50 clinical service areas over the next 12-24 months. We have the resources and talent usually found at a more mature organization, including fully staffed teams to support marketing, IT, accounting, and clinic growth.
Leadership Opportunity
Are you an experienced HRIS professional looking to make the next move in your career with a growing, innovative company where you can truly make a difference in the lives of kids and families? ABA Centers of America is a successful, fast-growing company with the culture of a startup but the resources and experience of an established firm. This is an exciting time to be a part of our company as we grow to become the nation’s leading commercial autism care provider!
We are seeking a detail-oriented and experienced Coupa Administrator to manage and optimize our procurement processes and maintain the overall configuration and setup of the Coupa platform. The ideal candidate will have a strong understanding of procurement operations and hands-on experience with Coupa’s system setup, integration, and management.
What You'll Do
- Act as the primary administrator for the Coupa platform, overseeing the system setup, configuration, and ongoing maintenance.
- Manage user roles, permissions, and security settings to ensure proper access control in coordination with IT.
- Perform system updates, troubleshoot issues, and ensure optimal system performance.
- Customize and configure Coupa modules, including Procurement, Invoicing, Expenses, and Contracts under a change management project, and using sandbox and prod environments.
- Maintain and update supplier and vendor records within the Coupa platform.
- Work closely with procurement teams to streamline purchasing processes and improve operational efficiency.
- Support requisition, purchase order, and invoicing processes within Coupa to ensure accurate and timely transactions.
- Monitor procurement-related KPIs and provide insights for process improvements.
- Collaborate with IT and other stakeholders to manage Coupa integrations with ERP systems (e.g., SAP, Oracle, NetSuite) and other third-party applications.
- Develop and maintain reports and dashboards to provide visibility into procurement activities and compliance.
- Automate processes and workflows to enhance the user experience and improve efficiency.
- Provide training and support to end-users to maximize adoption and proper usage of the Coupa platform.
- Troubleshoot and resolve Coupa-related issues for internal stakeholders, escalating to Coupa support when necessary.
- Stay up-to-date with new Coupa features, releases, and best practices, ensuring the organization leverages the platform effectively.
- Ensure procurement policies and procedures are adhered to within the Coupa platform.
- Maintain documentation for system configurations, workflows, and business processes.
- Monitor and enforce compliance with procurement policies, regulatory standards, and audit requirements.
