What are the responsibilities and job description for the Bilingual Automotive Service Advisor position at Ice Cold Air Discount Auto Repair?
Job Description
Job Description
Benefits :
Free food & snacks
Free uniforms
Health insurance
Paid time off
Company parties
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
Wellness resources
At Ice Cold Air, we take care of people. We understand that relationships are everything.
Our word is our bond. We always do our best. We understand that our attitude determines our altitude, so we remain positive.
If this sounds like you, apply here.
Were seeking a skilled Bilingual Automotive Service Advisor (English / Spanish) to join our team and enhance customer experiences while driving operational efficiency. This role combines technical expertise, exceptional communication, and a passion for delivering top-tier service.
Key Responsibilities
Serve as the primary point of contact for customers, ensuring clear communication in English and Spanish about vehicle issues, repair processes, and service recommendations.
Schedule appointments, manage workflow, and coordinate with technicians to optimize shop productivity.
Provide accurate cost and time estimates, explain technical details in laymans terms, and handle billing.
Proactively recommend maintenance services (e.g., oil changes, brake inspections) while respecting customer preferences and budgets.
Resolve concerns, manage follow-ups, and maintain detailed records of interactions and repairs.
Qualifications
Fluency in English and Spanish (written and spoken).
2 years of experience in automotive service advisement, customer service, or related roles.
Foundational knowledge of automotive systems / repairs (ASE certification or technical training is a plus).
Strong multitasking, problem-solving, and interpersonal skill2.
Proficiency with automotive software and office tools (e.g., Microsoft Office).
Tech Savvy must be able to navigate cellular phones and tablets with ease.
Why Join Us?
Competitive salary, health insurance reimbursement and retirement plans.
Paid time off, professional development opportunities, and a supportive team environment.
Career growth in a dynamic, customer-focused automotive service setting.
Apply Today!
We value diversity and encourage applicants from all backgrounds to apply.
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Bilingual Automotive Service Advisor?
Sign up to receive alerts about other jobs on the Bilingual Automotive Service Advisor career path by checking the boxes next to the positions that interest you.
