What are the responsibilities and job description for the Associate Relationship Manager position at ICE?
Overview
Job Purpose
The Associate Relationship Management will work closely with Relationship Managers (RMs) and other internal teams to assist on day-to-day client deliverables which are critical to providing a high level of service to our clients. The Associate RM will continually refine processes and tasks to achieve maximum efficiency and consistency in client deliverables within Relationship Management team at Fixed Income & Data Services.
Responsibilities
This role offers work from home flexibility of one day per week.
New York Base Salary Range
The expected base salary for this role, if located in New York, is between 55,000 - 75,000 USD. The base salary range does not include Intercontinental Exchange’s incentive compensation. While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances.
Intercontinental Exchange, Inc. is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability or veteran status, or other protected status.
Job Purpose
The Associate Relationship Management will work closely with Relationship Managers (RMs) and other internal teams to assist on day-to-day client deliverables which are critical to providing a high level of service to our clients. The Associate RM will continually refine processes and tasks to achieve maximum efficiency and consistency in client deliverables within Relationship Management team at Fixed Income & Data Services.
Responsibilities
- Carry out daily operational tasks relating to ICE’s entitlements systems
- Assisting RMs with day-to-day billing related queries
- Reviewing contracts on behalf of the RM team
- Assisting RMs with day-to-day CRM activity to include reporting and data entry
- Assisting in the management of projects across Fixed Income & Data Services
- Working on ad-hoc projects as and when required for the RM team
- Working on account revenue reports and service mappings
- Working on Financial / Product report reconciliation with Key stakeholders
- Working closely with our Commercial Operations team to structure deals
- Opportunity for exposure to client dialogue and negotiations
- Bachelor’s degree
- An interest in developing a career in Financial Services
- Attention to detail and strong analytical skills
- Excellent communication skills, both written and verbal
- Ability to summarize and present work succinctly and accurately
- Have a clear commitment to the team approach and ability to work unsupervised
- Ability to meet deadlines
- Collaborative & team player
- Good knowledge of Microsoft Office packages, predominantly MS Excel
- Knowledge of Financial Industry - beneficial but not essential
This role offers work from home flexibility of one day per week.
New York Base Salary Range
The expected base salary for this role, if located in New York, is between 55,000 - 75,000 USD. The base salary range does not include Intercontinental Exchange’s incentive compensation. While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances.
Intercontinental Exchange, Inc. is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability or veteran status, or other protected status.
Salary : $55,000 - $75,000
