Community Manager

Position: Community Manager

Category: Non‐exempt ‐ Hourly

Supervisor: Community Manager

Hours: Typical range of hours is based on the community

needs and may require weekends and after hour

emergency services. Workdays may be adjusted based

on community needs but is currently M-F 9-5:30 PM. Full Time: 5 days per week, 8

hours per day (average 40 hours).

Physical Demands: Light (occasional up to 25 pounds) ‐ Climb stairs,

stoop, kneel, crouch, reach, handle, etc.

Drug Screens: Pre‐employment, post injury, reasonable suspicion and

possible random screens.

ICO aspires to be recognized by trade partners as the premier investment and real estate firm in Utah

and to build a great firm by attracting, developing, exciting and retaining superior talent who emulate

the ICO Values. We are P3 ‐The Most Positive People on the Planet!

Ever wanted to be a Mayor? Here’s your chance! As Community Manager of an ICO Property, you’ll be

involved in every aspect of the property's management, from greeting new residents, to approving leases,

to analyzing the competition (which won’t be hard because we don’t really have any!). As the face of the

community, a Community Manager has a lot of responsibility to ensure the property is well‐maintained,

staffed and profitable. But you will have a lot of fun doing it! Choose to work in one of our beautiful,

contemporary community where every day is different, and every day is exciting!

General Summary of Associate Responsibility:

 To support and assist all aspects of the community operations, while reporting to and acting under

the direction of the Regional Manager/District Manager/Vice‐President.

Preferred Education and Experience:

 A minimum of two (2) years of experience as an on‐site Community Manager in multi‐family

property management

 Strong leasing and marketing background as well as superior customer service

 Strong verbal and written communication skills are required

 Software experience, preferred

 Community budgeting, preferred

Job Description – COMMUNITY MANAGER

Page 2 of 3

Supervisory Responsibilities:

 The Community Manager supports the Regional Manager/District Manager and supervises all

community associates.

Residential Standards Responsibilities:

 Greet prospects and residents with amazing customer service using standardized greeting

 Greet & motivate on‐site team daily

 Meet with service supervisor daily

 Ensure all monies are posted

 Post to Instagram & Facebook at least 3x per week

 Ensure all ILS’s are updated

 Ensure Resman is updated with notices, move ins, leases, traffic and ensure availability is

accurate

 Walk make readies

 Lease apartments & follow up with new move ins to ensure resident satisfaction

 Update market surveys

 Update mileage logs and approve payroll hours for all team members

 Meet and walk with landscapers to ensure optimal curb appeal

 Shop all competitors and stay up to date on market conditions

 Audit and approve lease files

 Handle emergency situations and incident reporting when applicable

Community Inspections and Quality Assurance Review

 Makes regular inspections of apartment community

Financial Performance

 Oversees collection of revenue and handles delinquent accounts.

 Makes recommendations for scheduled rent increases.

 Accounts Rec./Accounts Payable

 Assists in budget preparation.

Job Description – COMMUNITY MANAGER

ICO Companies offers a competitive compensation package including monthly and quarterly bonuses,

health, vision, dental and life insurance and discounted rent program.

Page 3

Job Type: Full-time

Pay: $49,000.00 - $52,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Holidays
• Monday to Friday

Ability to Commute:

• Lehi, UT 84043 (Preferred)

Work Location: In person

Salary : $49,000 - $52,000