What are the responsibilities and job description for the Leave of absence (LOA) Coordinator position at ICONMA?
Our Client, is an Farm and Ranch Products Retailer company, is looking for a Leave of absence (LOA) Coordinator, Software for their Brentwood, TN / Hybrid location.
Responsibilities:
Responsibilities:
- This position is responsible for the day-to-day administration of leave of absence (LOA) processes on behalf of eligible team members in compliance with federal, state, and local leave regulations and Client policy.
- Administer LOA requests for eligible team members by establishing new leaves, tracking status of existing leaves, and communicating with team members and managers regarding the status of leaves.
- Identify and resolve day-to-day problems within the parameters defined by established TSC and department policy, as well as past precedents that are applicable to LOAs and disability income.
- Refer questions and situations that are outside of established company policy and practice to management for further direction.
- Serves as the point-of-contact for team members and supervisors regarding LOAs and related processes.
- Enter Team Member specific data into the LOA system to establish a leave.
- Monitor LOA email mail box, respond to inquiries, and e-file electronic documents in accordance with department policy.
- Monitor the LOA incoming phone line responding to all calls on a timely basis.
- Administer the payroll process for Team Members who are on leave including payment of regular sick pay, extended sick pay and vacation pay as appropriate.
- Coordinate with third-party insurance carrier regarding short-term disability claim status and questions.
- Process team member premium payments received while on leave including the processing of delinquent payments and no payments.
- Correspond with team members as needed.
- Coordinate with various internal business partners in FMLA, Workers’ Compensation, TSC Company LOA, Americans with Disabilities Amendments Act (ADAAA) accommodations, and termination of employment processes.
- Tech savvy, able to understand how systems work and be able to move from system to system
- Excel knowledge
- Will be handling basic tasks in Excel, but if they know how to do V-Lookups or different analytical things, that is a plus
- Strong problem-solving, communication, and organizational skills
- Ability to work independently
- Detail-oriented approach to work
- 1 year of benefits experience strongly preferred
- High School Diploma
- Any suitable combination of education and experience will be considered
- Working in Kronos and ADP. Working in different platforms
- LOA experience
- Experience with Vlookups
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
