What are the responsibilities and job description for the Patient Intake/Admissions Representative position at ICONMA?
Location: Jacksonville, FL
Duration: 6 months
Description:
Join the Coram Client/specialty infusion services team as a Patient Admission Coordinator and be part of a dynamic team that supports a business that positively impacts over 20,000 patients a month! Key responsibilities
Process orders from referral sources and patients, responding to phone and fax inquiries.
Research and resolve patient/customer questions.
Assessing patient needs and documenting referral requests for coordination of care and provide information pertaining to equipment supplies and services.
Relay insurance coverage to referral sources and patients and discuss forms required for billing with patients.
Minimum 2 Years Customer Service Experience.
Excellent communication skills, including a strong command of the English language and the ability to clearly articulate program details to customers over the telephone.
Strong ability to multi task and organize workload for efficient use of time.
Verifiable High School Diploma or GED Required: Yes
Experience
Minimum 2 years working with healthcare insurance.
Knowledge of medical terminology.
Experience in a pharmacy setting.
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
Duration: 6 months
Description:
Join the Coram Client/specialty infusion services team as a Patient Admission Coordinator and be part of a dynamic team that supports a business that positively impacts over 20,000 patients a month! Key responsibilities
Process orders from referral sources and patients, responding to phone and fax inquiries.
Research and resolve patient/customer questions.
Assessing patient needs and documenting referral requests for coordination of care and provide information pertaining to equipment supplies and services.
Relay insurance coverage to referral sources and patients and discuss forms required for billing with patients.
Minimum 2 Years Customer Service Experience.
Excellent communication skills, including a strong command of the English language and the ability to clearly articulate program details to customers over the telephone.
Strong ability to multi task and organize workload for efficient use of time.
Verifiable High School Diploma or GED Required: Yes
Experience
Minimum 2 years working with healthcare insurance.
Knowledge of medical terminology.
Experience in a pharmacy setting.
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
