Demo

Patient Intake/Admissions Rep

Integrated Resources, Inc ( IRI )
Jacksonville, FL Full Time
POSTED ON 1/20/2025
AVAILABLE BEFORE 3/18/2025
Safety Sensitive

This is a 6 month project covering leave of absence

Join the Coram Client/specialty infusion services team as a Patient Admission Coordinator and be part of a dynamic team that supports a business that positively impacts over 20,000 patients a month! Key responsibilities * Process orders from referral sources and patients, responding to phone and fax inquiries. * Research and resolve patient/customer questions. * Assessing patient needs and documenting referral requests for coordination of care and provide information pertaining to equipment supplies and services. * Relay insurance coverage to referral sources and patients and discuss forms required for billing with patients.

  • Minimum 2 years customer service experience. * Excellent communication skills, including a strong command of the English language and the ability to clearly articulate program details to customers over the telephone. * Strong ability to multi*task and organize workload for efficient use of time.

Position Summary:

Join the Coram Client/specialty infusion services team as a Patient Admission Coordinator and be part of a dynamic team that supports a business that positively impacts over 20,000 patients a month! Key responsibilities * Process orders from referral sources and patients, responding to phone and fax inquiries. * Research and resolve patient/customer questions. * Assessing patient needs and documenting referral requests for coordination of care and provide information pertaining to equipment supplies and services. * Relay insurance coverage to referral sources and patients and discuss forms required for billing with patients.

Duties:

  • Minimum 2 years customer service experience. * Excellent communication skills, including a strong command of the English language and the ability to clearly articulate program details to customers over the telephone. * Strong ability to multi*task and organize workload for efficient use of time.

Experience:

  • Minimum 2 years working with healthcare insurance. * Knowledge of medical terminology. * Experience in a pharmacy setting.

Education:

Verifiable High School diploma or GED is required.

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