What are the responsibilities and job description for the Senior Analyst, Software QA position at ICONMA?
Our Client, a Health Insurance company, is looking for an Analyst, Software QA Sr for their Washington, DC location.
Responsibilities :
- The Software Quality Assurance Team monitors programs / projects in the organization to ensure the practices, polices, processes and regulations are adhered, review current policies, standards, plans, processes, and procedures and conduct assessments at the program / project level, report finding and track to closure.
- The team will provide recommendations for standards, procedures, processes and guidelines for implementing program / project Quality Assurance (QA) / Quality Control (QC) activities, from project initiation through delivery.
- In addition, the Software QA Team will report non-compliance issues and opportunities for improvement and track to closure and audit processes to determine maturity, reusability, uniformity, and repeatability.
- 50% Conduct assessments of programs / projects (medium to complex) within the organization to ensure compliancy to published standards, processes, and / or templates.
- Identify process and procedural issues based upon audit findings and initiate resolution to these problems.
- Communicate with internal audit peers and management regarding status, audit issues and deadlines.
- Collect objective evidence of quality related data and / or trends. Monitor and track quality action items and / or track quality issues through resolution. Participate in Audit processes for compliancy and uniformity to ensure deliverables to the customer are consistent.
- Ensures Quality Service Level Requirements (SLR's) are adhered for assigned programs / projects.
- 30% Develops departmental materials including SOP's to maintain process libraries outlining governance, change management, auditing, reporting and metrics.
- Conducts reviews, walkthroughs, assessments, and inspections to evaluate the effectiveness of current processes / procedures, techniques, systems and associates for medium to complex projects. Participate in workgroups.
- 20% Conducts internal consistency checks ensuring uniform and fair auditing practices throughout the department, across all lines of business. Preparation of QA reports.
- Assist in the preparation of senior level presentations. Process change requests reporting and tracking.
Requirements :
Why Should You Apply?
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
