What are the responsibilities and job description for the Telecommunications Engineer IV position at ICONMA?
Location: Pittsburgh, PA/Hybrid
Duration: 12-13 Months with possible contract to hire
Description:
Duties:
The Telecommunications engineer IV will be responsible for architecting and implementing the VOIP infrastructure, as well as ongoing management of it.
The candidate should have in depth knowledge of Cisco Call Manager/Cisco Technologies.
Problem solving ability will be crucial to this role. Providing support to our end users/customers will be vital.
They should have basic understanding of LAN/WAN networking and how VOIP relies on it.
Cisco Call Management
Must have archtech experience an a voice enviroment
Trunking
Needs Cisco experience
Cert/Certifications & Licenses::
CCNA
Skills:
Cisco Call Manager (CUCM)
Cisco Unity
Cisco Voice Gateways
SIP Trunking
Expert knowledge of Cisco IP telephony solutions
Design/maintain VOIP architecture
Install VOIP hardware
Troubleshooting voice issues
Cisco ATA
Analog
Highly organized
Good Documentation
Good customer communication
Education/Minimum Degree Required:
Bachelors Degree
Languages:
English Read Write Speak
Skills:
Required
CCNA
Telecommunications Engineer
Call notes:
CCNA Te ´le ´communication Certification / CCNA Collaboration Certification is required.
Cisco experience is a must. Specifically, Cisco call manager experience (could be responsible for upgrading cluster of 8 devices to new call manager software)
Should be familiar with designing, architecting and engineering in a voice environment as well as cisco trunking.
At least 5 years’ experience required. (Will only consider less than 5 years if resume is exceptional)
Will be a Senior member of the team responsible for leading and helping 3 junior members further their skills as well as helping to support 60 global sites.
College Degree required (preferably in a relative field of study)
Customer service skills important (their clients are their customers, so they are looking for someone with excellent customer relations skills)
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Duration: 12-13 Months with possible contract to hire
Description:
Duties:
The Telecommunications engineer IV will be responsible for architecting and implementing the VOIP infrastructure, as well as ongoing management of it.
The candidate should have in depth knowledge of Cisco Call Manager/Cisco Technologies.
Problem solving ability will be crucial to this role. Providing support to our end users/customers will be vital.
They should have basic understanding of LAN/WAN networking and how VOIP relies on it.
Cisco Call Management
Must have archtech experience an a voice enviroment
Trunking
Needs Cisco experience
Cert/Certifications & Licenses::
CCNA
Skills:
Cisco Call Manager (CUCM)
Cisco Unity
Cisco Voice Gateways
SIP Trunking
Expert knowledge of Cisco IP telephony solutions
Design/maintain VOIP architecture
Install VOIP hardware
Troubleshooting voice issues
Cisco ATA
Analog
Highly organized
Good Documentation
Good customer communication
Education/Minimum Degree Required:
Bachelors Degree
Languages:
English Read Write Speak
Skills:
Required
CCNA
Telecommunications Engineer
Call notes:
CCNA Te ´le ´communication Certification / CCNA Collaboration Certification is required.
Cisco experience is a must. Specifically, Cisco call manager experience (could be responsible for upgrading cluster of 8 devices to new call manager software)
Should be familiar with designing, architecting and engineering in a voice environment as well as cisco trunking.
At least 5 years’ experience required. (Will only consider less than 5 years if resume is exceptional)
Will be a Senior member of the team responsible for leading and helping 3 junior members further their skills as well as helping to support 60 global sites.
College Degree required (preferably in a relative field of study)
Customer service skills important (their clients are their customers, so they are looking for someone with excellent customer relations skills)
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
