What are the responsibilities and job description for the Desktop Support position at ICST, LLC?
Job Details
Location: Augusta, ME - 100% Onsite , with routine travel within 10 miles of Augusta, ME
Top 3 Skills:
- Customer Service
- Desktop Support
- Inventory Control
Job Description:
- Equipment set up (Laptops, docking stations, monitors, etc.).
- Maintain inventory log.
- Proactively assist end users with simple desktop support.
- Ensure that all work is documented for future reference.
- Follow quality standards.
- Ability to work in a team environment.
- Strong communication skills; both written and spoken.
- Provide accurate and complete answers to general use and environment questions in a timely manner.
- Provide desktop computer support.
- Attend and participate in bi-weekly team and problem review meetings.
- Manage the retirement and disposal of obsolete computer equipment.
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