What are the responsibilities and job description for the H2B Guest Services Representative position at Icy Strait Point LLC?
Now Hiring: Rotational Guest Service Agents – H2B Opportunity in ISP!
Are you passionate about delivering exceptional guest experiences in a dynamic, outdoor environment? Join our team as a Guest Service Agent at ISP and become a key player in welcoming visitors, organizing tours, and ensuring unforgettable adventures!
Position: Rotational Guest Service Agent
Location: ISP
H2B Visa Opportunity
What You’ll Do:
- Greet and assist guests with warmth and professionalism
- Sell and promote tours, providing detailed information to customers
- Manage crowd flow and help organize guests for tours or gondola rides
- Answer questions and provide exceptional guest service
- Assist with paperwork and ensure smooth tour check-ins
What We’re Looking For:
✅ Fluent in English – Strong written and verbal communication skills
✅ 5 years’ experience in customer service or sales within the tourism industry
✅ Physically capable – Must be able to stand for long periods on concrete and walk up to 5 miles daily on uneven terrain
✅ Resilient & Adaptable – Work long hours in changing weather conditions, including frequent shifts outdoors in the rain
Why Join Us?
Work in a unique and exciting tourism environment
Competitive wages
Experience the beauty of Alaska while helping visitors create unforgettable memories
This is a physically demanding yet rewarding role for those who thrive in a fast-paced, customer-focused setting. If you’re ready to embrace an outdoor adventure while delivering top-tier guest service, apply today!
Apply Now!