Operations Manager

About Us:

At ID Logistics we are dedicated to fostering a dynamic and inclusive work environment where every team member is welcomed and valued. As a leading global 3PL (3rd party logistics) transportation organization with over 35,000 employees in over 400 sites across 18 countries, we pride ourselves on our customer first approach and commitment to operational excellence.

Position Overview:
The Operations Manager supports the site General Manager by ensuring efficient warehousing, distribution, and packaging operations. This role involves significant customer interaction, focuses on driving profitability and productivity, and upholds high-quality standards. The Operations Manager also promotes a safe workplace and ensures compliance with safety procedures.

Location: Joliet, IL on-site

Work Schedule: Monday - Friday 9-10 hour days with the ability to work flexible hours before or after shifts depending on needs of the business

Competitive Compensation: We offer a competitive salary of $95,000–$110,000, plus a performance-based bonus, along with comprehensive benefits, including medical, dental, and vision insurance, a 401(k) with company match, generous PTO, sick time, and company holidays. Compensation is based on experience, skills, and education.

Responsibilities:

• Team Management:
• • Manage staff, set goals, and oversee department activities.
  • Handle performance reviews, productivity, quality of work, and staff concerns.
  • Ensure training is completed and records are maintained (OSHA, audits, etc.).
  • Implement cross-training programs to maximize team effectiveness.
• Operations Oversight:
• • Manage operations within budget and customer requirements.
  • Assist with workforce planning and operating budgets, considering P&L inputs.
  • Oversee scheduling, trailer inspections, yard checks, and floor space coordination.
  • Monitor KPIs and recommend process and performance improvements.
• Customer Interaction:
• • Build strong relationships with customers through timely and effective communication.
• Facility Maintenance:
• • Ensure preventative maintenance of equipment and facility, including door checks, alarm security, housekeeping, and grounds upkeep.
• Compliance & Safety:
• • Promote adherence to safety policies and correct noncompliance.
  • Monitor and maintain Good Manufacturing Practices (GMP).
• Administrative Tasks:
• • Prepare reports and documentation as needed.
  • Assist with OS&D claims and maintain accurate records.
• Continuous Improvement:
• • Identify continuous improvement opportunities.
  • Lead strategy/implementation.

Requirements:

Minimum Requirements:

• High School Diploma or GED.
• 5 years of hands-on people management experience in a warehouse/distribution environment.
• Strong ability to interact with onsite and or remote customers.
• Proficiency in Microsoft Excel and MS Office.
• Knowledge of OSHA and warehouse regulatory requirements.
• Experience with Warehouse Management Systems (WMS).
• Communication, organizational, and problem-solving skills.
• Ability to work in a fast-paced and flexible environment.

Preferred Qualifications:

• Bachelor's degree in business, logistics, or supply chain preferred.
• 3PL industry experience is strongly preferred.

Req Benefits: Medical, Dental, Vision-FSA/HSA programs available-401K with matching program-Vacation and sick time-Friendly and Open-Door culture