Billing Specialist

We are seeking a billing specialist with a head for figures and a heart for helping others. Everyone on our office team has a role to play in providing great customer service for a broad cross-section of clients, so you will get to use your excellent communication and interpersonal skills, as well as accuracy, in this demanding role. We offer a competitive salary and benefits package that includes full medical and dental coverage. Best of all, you will have the chance to leave every day knowing you have helped others as part of a caring staff.  

JOB DESCRIPTION: Billing Specialist 

REPORTS TO: Revenue Cycle Director

DEFINITION OF POSITION: The billing specialist will have a clear understanding of insurance payers, payment posting, reading explanations of benefits, and be comfortable collecting payment from patients. This position will also be responsible for keeping an eye on accounts receivable to make sure claims are paid and processed in a timely manner. All while providing great customer service utilizing excellent communication and interpersonal skills.  

Job Responsibilities 

• Maintain security of medical records to ensure patient confidentiality on an ongoing basis  

• Prepare and submit billings to insurance companies or other payers 

• Balance accounts daily, prepare financial balance sheets 

• Post ERA’s, Insurance payments, and patient payments to patient accounts  

• Generate revenue by working with patients to establish payment schedules for late accounts, following up with them as needed for continued overdue payments 

• Track and maintain records of patient billing and billable items 

• Prepare files for collection agency when accounts are in a collection status

• Access patient records as needed for review by physicians, technicians, and other medical staff members 

• Follow professional standards and meet the requirements of local, state, and federal regulations

• Manage patients' accounts that have been sent for Bankruptcy and County assistance 

• Follow up on delinquent claims and past due invoices  

• Manage Medicare and Commercial claims 

• Answer phones, as needed to support the billing department, including patient calls, internal calls, and/or insurance company calls

Job Skills & Qualifications 

• Accounts receivable knowledge 

• Experience posting ERA/Insurance payment 

• Medicare and Commercial produce knowledge 

• ICD-10/CPT knowledge  

• Accuracy and attention to detail 

• Medical software (Allscripts HER, EPIC) Preferred 

• Communication and interpersonal skills 

• Accurate 10-key typing skills