What are the responsibilities and job description for the Meter Specialist I or II - Temporary or Fulltime, Regular position at Idaho Power Company?
**If you are a current Idaho Power employee, please apply through the
Employee Portal
.
Application Deadline:
03/16/2025 at 11:59 pm Mountain Time
# of Positions:
2
Job Type:
Regular
Job End Date:
02/27/2026
Exemption Status:
Non-Exempt
Pay Range:
$27.67 - $40.13 Hourly
Minimum Age Requirement:
Job Description:
Idaho Power — located in vibrant Boise, Idaho — is looking for a Meter Specialist I or II to join our Customer Operations team. It’s an exciting time to work for Idaho Power. Our work plays a critical role in communities we serve across Idaho and Oregon, and we’re working hard to safely provide our customers with the reliable, affordable, clean energy they depend on.
What does a Meter Specialist I or II do for us?
The Boise Operations Center is hiring for two Meter Specialists – one as a Temporary and the other as a Fulltime, Regular position. Job duties include:
Meter Specialist I
- Field collections on overdue accounts
- Responding to planned and unplanned maintenance items including AMI non-communicating meters
- Connecting and disconnecting single-phase meters
- Interacting with customers, company employees, and authorities to resolve issues, taking into account the needs of the company and customers in alignment with Idaho Power and PUC rules and regulations
- Reading and recording energy usage and demand into a handheld device
Meter Specialist II
- Responsible for field collections on overdue accounts
- Respond to planned and unplanned maintenance items including AMI non-communicating meters
- Connect and disconnect single and three-phase meters, including CFNP reconnects for meters up to 240 volts
- Interact with customers, company employees, and authorities to resolve issues, taking into account the needs of the company and customers in alignment with Idaho Power and PUC rules and regulations
- With minimum supervision, reads and records energy usage and demand into a handheld device
In addition to the meaningful work we do, we offer work-life balance, competitive pay and benefits, an employee incentive plan, and both a 401k employer-match and a pension plan, making Idaho Power one of the best employers in the state.
A COMPETITIVE CANDIDATE WILL HAVE
Knowledge of:
- Basic math and business concepts
- Computers
A Meter Specialist II should also have knowledge of:
- Meter types, collection arrangement procedures, basic cash functions (receipt writing) meter base configuration, and check-out procedures
- Basic electricity (single and three phase)
- ITRON MVRS, high/low parameters, state, and local electrical inspection requirements
Skills in:
- Communicating effectively with customers both orally and in writing
Ability to:
- Use Mobile Workforce applications
- Remove and install self-contained meters
- Use safety and personal protective equipment properly
- Apply credit and collection policies
- Deal effectively with customers in emotionally charged situations
- Discuss power usage with residential customers
- Operate company radio
- Use common hand tools
- Work independently and as part of a team
- Maintain and operate a company vehicle in accordance with company policy
- Stand call
A Meter Specialist II should also have the ability to:
- Connect/disconnect in adverse weather conditions
- Assist in training new meter specialists
- Apply Idaho and Oregon credit and collection policies
- Communicate with Dispatch operations
MINIMUM REQUIREMENTS
Meter Specialist I
Education:
- High school diploma or GED
Experience:
- 2 years of work experience which includes physical labor and interaction in a team or customer service-oriented environment
- Demonstrated ability to work independently outdoors in all conditions
Preferred:
- Utility experience collecting on delinquent accounts and reading meters, or experience and/or education related to basic electricity, or experience interacting with a diverse customer base
Licenses & Certifications:
- Valid driver's license with an acceptable driving record based on driving requirements for the position
- Valid first aid/CPR card or ability to obtain one within 90 days
Meter Specialist II
Education:
- High school diploma or GED
Experience:
- Successful completion of the Meter Specialist Training Program including 2 years of experience as a Meter Specialist I
OR
- Successful completion of the Meter Specialist Training Program including 1 year of experience as a Meter Specialist I and 2 additional years of related utility experience
Preferred:
- Utility experience collecting on delinquent accounts and reading meters
- Experience interacting with a diverse customer base
Licenses & Certifications:
- Valid driver's license with an acceptable driving record based on driving requirements for the position
- Must obtain First Aid/CPR card within 90 days
PHYSICAL REQUIREMENTS
Position consists of the removal and installation of meters. This requires lifting and carrying a step ladder (20 lbs.) and other necessary tools to work site at distances up to ½ mile. A G5 handheld computer (5 lbs.) is carried up to 15 miles and up to 35 stops per day. Unloading the truck may involve lifting the tailgate, reaching into the bed and pulling equipment out, and moving cones. Installation requires push/pull force of up to 25-30 lbs. to seat the meter base. Heavy objects may occasionally need to be moved when blocking access gates. It will be necessary to interact and negotiate with customers to collect past due accounts and obtain access to blocked meters. The above is a summary of the primary essential physical functions of the position. This job may require the performance of additional tasks assigned by company leaders or management. Questions regarding job requirements or accommodation requests should be directed to Human Resources.
ADDITIONAL REQUIREMENTS
Additional safety related training may be required.
ADDITIONAL INFORMATION
Occasional overnight travel is required; successful candidate must wear fire resistant clothing, safety glasses, hard hat, approved safety footwear, and successfully complete an Idaho Power Company motor vehicle driving assessment. Employees will live within the 30-mile drive distance boundaries on the appropriate operations center map with the expectation that under normal driving conditions they will respond to their home operations center in 45 minutes or less, if required to stand on call.
Temporary employees are eligible to apply for internal job postings. Internal, regular employees who are successful candidates will be placed as regular employees in a Temporary Duty Assignment job classification. In order for your current position to be held for your return, qualified employees must have supervisory approval to participate and have been in their current position for at least six months.
Competencies:
Building Customer Loyalty, Collaborating, Communication, Decision Making, Managing Work, Quality Orientation, Safety Focus, Stress Tolerance
__________________________________
Need Assistance Completing Your Application?
Please contact our Recruiting Office if you have questions, require assistance or accommodation while applying for employment with Idaho Power Company: Phone: 208-388-2965 or Email:
jobs@idahopower.com
Idaho Power is an Equal Opportunity Employer
We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), age, sexual orientation, gender identity, genetic information, veteran status, physical or mental disability, marital status, and any other status protected by applicable federal and state laws.
Please note: Idaho Power will not provide sponsorship for obtaining an employment visa, such as an H-1B visa.
Salary : $28 - $40
