What are the responsibilities and job description for the DRP Auto QA Specialist- Estimating Experience Required position at Idaho State Job Bank?
DRP Auto QA Specialist- Estimating Experience Required at Sedgwick in Boise, Idaho, United States Job Description Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you're someone who cares, there's a place for you here. Join us and contribute to Sedgwick being a great place to work. Great Place to Work Most Loved Workplace Forbes Best-in-State Employer DRP Auto QA Specialist- Estimating Experience Required PRIMARY PURPOSE : To assess, promote and confirm data quality and / or performance of investigative service partners and internal resources by performing quality audits of case files or client records to ensure optimal service delivery and compliance. ESSENTIAL FUNCTIONS and RESPONSIBILITIES Assesses performance of internal, client or vendor case files or records at regular intervals for accuracy, consistency and compliance with service level expectations and service agreements. Identifies trends and areas of opportunity for increased service efficiency and quality. Works in partnership with stakeholders to ensure all required and relevant data elements, including but not limited to client demographics, client contacts, 3rd party connections, contract records, and performance guarantees are accurately and consistently captured in the client relationship management system. Compiles audit results and submits to manager for review. Provides audit results for quarterly stewardship reports. Monitors ongoing action items logs and project plans with appropriate stakeholders. Updates vendor resources to mapping program ADDITIONAL FUNCTIONS and RESPONSIBILITIES Performs other duties as assigned. Supports the organization's quality program(s). QUALIFICATIONS Education & Licensing Bachelor's degree from an accredited college or university preferred. Experience Four (4) years of inves To view full details and how to apply, please login or create a Job Seeker account
