What are the responsibilities and job description for the Outside Sales Support Coordinator position at Idaho Truck Specialties, L.L.C.?
About Us: Cobalt Truck Equipment is a premier provider of truck equipment upfitting services, dedicated to delivering high-quality solutions to our clients. We pride ourselves on our innovative approach and commitment to excellence.
Summary: The Outside Sales Support Coordinator will serve as the vital link between our production team, engineering team, and outside sales representatives. This role involves coordinating sales activities, ensuring seamless communication, and supporting the sales process to enhance customer satisfaction and drive business growth. This position reports to the Sales Support Manager.
Key Responsibilities:
- Act as the primary point of contact between the production team, engineering team, and outside sales representatives, facilitating clear and effective communication.
- Assist outside sales representatives with product information, pricing, and availability to support their sales efforts.
- Coordinate order management with the production and engineering teams to ensure timely and accurate fulfillment of customer orders.
- Maintain accurate records and documentation of sales activities, customer interactions, and production schedules.
- Work closely and collaborate with the production and engineering teams ensuring realistic sales commitments.
- Identify and resolve any issues that may arise during the sales and production process.
- Assist with other tasks as directed as needed.
Work Environment This position works in an office setting. This role routinely uses standard office equipment such as computers and phones.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or type; reach with hands and arms; and talk or hear. The employee frequently is required to stand; walk; and sit for long periods of time. The employee must regularly lift and/or move objects up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Position Type and Expected Hours of Work
This is full time position. Days and hours of work are Monday through Friday 8AM-5PM with an hour lunch break.
Minimum Qualifications:
- Minimum of 2 years of experience in sales coordination, project management, or a related role.
- Bachelor's degree in Business, Engineering, or a related field preferred.
- Strong understanding of sales processes, negotiations, and client relationship management.
- Excellent communication skills and the ability to organize and prioritize job duties in order to meet deadlines and ensure customer satisfaction
- Proficiency in CRM programs and Microsoft Office Suite
- Familiarity with truck equipment upfitting and related industry standards is a plus.
- Detail-oriented, proactive, and able to work effectively in a fast-paced environment.
- A customer-focused mindset with a commitment to outstanding service
Benefits:
- Medical, Dental and Vision
- Flexible Savings and Health Savings Accounts
- Employer paid life insurance and short and long term disability
- Retirement (401k and Roth) with company match
- Paid Time Off
- Paid Holidays
- Opportunities for proessional development
- Base pay plus commission
Cobalt Truck Equipment is an equal opportunity employer committed to a diverse and inclusive workplace. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic. We encourage all qualified individuals to apply.
Come join our team! Smarter | Faster | Less Down Time
Salary : $50,000