What are the responsibilities and job description for the Veterinary Client Service Representative position at Idaho Veterinary Hospital?
Join our team at Idaho Veterinary Hospital as a Customer Service Representative and embark on a rewarding journey in animal care and customer service excellence.
Discover your passion for helping responsible pet owners take care of their furry, feathered, and scaled companions! We are excited for you to join our team of exceptional veterinary professionals that are committed to excellence in our field and offer a compassionate, comfortable and friendly environment with extraordinary medical care. You will help us explore opportunities throughout your work day to not just get through it, but make a difference. We want to be different. We want a place where people are happy coming to work, and excited to be a part of our team. You will help us on this journey.
Job Overview:
As a Customer Service Representative at Idaho Vet, you will be the first point of contact for our clients, providing outstanding customer service and support. Your role will be crucial in ensuring a positive experience for both pets and their owners.
Responsibilities:
- Greet clients warmly and assist them with scheduling appointments, answering inquiries, and providing information about our services.
- Handle incoming calls, texts and emails professionally and efficiently.
- Maintain client records accurately in our database.
- Assist with administrative tasks.
- Collaborate with the veterinary team to ensure seamless communication and coordination of pet care.
To learn more about us, visit www.IdahoVetHospital.com. We are excited to welcome you to our team!
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 35 – 45 per week
Benefits:
- 401(k)
- 401(k) matching
- Continuing education credits
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Uniform allowance
- Vision insurance
Schedule:
- 10 hour shift
- 4x10
- Rotating weekends
Work Location: In person
Salary : $16 - $18