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Desktop Support Technician

IDC
San Antonio, TX Full Time
POSTED ON 3/24/2025
AVAILABLE BEFORE 5/12/2025
  • At least 70% travel required. Remote support as required.
  • Windows 11 Migration: Guide and execute the migration process, ensuring seamless transition from legacy computers to Leidos imaged computers for end users.
  • Backup and Imaging: Assist users with configuring backups, imaging endpoint and restore data/settings.
  • Data Migration: Transfer user profiles, files, and settings to the new Windows 11 endpoints.
  • System Setup: Configure and optimize Windows 11 installations on individual computers.
  • Application Installation: Install and configure required software applications.
  • Post-Migration Support: Provide technical assistance to end-users both locally and remotely.
  • Troubleshooting: Diagnose and resolve migration-related issues.

Job Type: Full-time

Schedule:

  • 8 hour shift

Experience:

  • Technical support: 3 years (Required)
  • Windows 11 installations: 3 years (Required)

Ability to Commute:

  • San Antonio, TX 78201 (Required)

Work Location: In person

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