National Student Recruitment and Enrollment Manager - (Immediate Opening)

Description

Role Mission: The Student Recruitment and Enrollment Manager contributes to the annual student enrollment cycle that starts with recruitment and ends with 100% enrollment on the first day of school. As a national staff member, they will support and coach their assigned region’s Enrollment Coordinator (ECs), who are campus-based staff members that report to the Assistant Principal of Operations (APOs) in charge of acquiring, nurturing, and converting prospective applicants into enrolled students. They will also lead regional EC tactical calls, APO partnerships, field management, and accountability tactics to drive ECs to meet their ambitious enrollment goals. The Student Recruitment and Enrollment Manager reports directly to the Director of Enrollment and is part of the national team participating in all national operating mechanisms and assists other regions as determined by the national team. They are also part of all HQ enrollment initiatives and carry out other assigned HQ duties in the benefit of all regions.

What You’ll Do – Accountabilities:

Achieve 100% enrollment by the 10th day of school by managing and coaching through influence their region’s Enrollment Coordinators

• Use enrollment data to identify and drive ECs to action to close enrollment gaps through accountability check-ins, text messages, emails, etc.
• Manage and set the agenda for your regional portfolios’ weekly Enrollment Coordinator Tactical, where ECs report their data, strategize on how they will make progress to their goals, and share best practices they’ve deployed to yield results
• Assist ECs in developing and executing student recruitment efforts and plans to target families with school-aged children within the 1 to 3-mile radius immediately surrounding each school
• Secures region or district wide recruitment events and opportunities on behalf of ECs and campuses to supplement their field efforts
• Responsible for overseeing EC field activity and conducting field visits on an ongoing basis to provide support and feedback
• Assist ECs achieve all enrollment milestones

90% new student persistence

• Collaborate with campuses on high-quality recruiting events to greet new families.
• Collaborate with campuses to host high-quality Info Sessions and Open Houses to onboard new families
• Monitor parent participation throughout the recruiting year by measuring attendance at events, engagement with communications, and response time
• Assist ECs and APO’s in the planning and carrying out campuses Welcome to IDEA events
• Ensure execution of family onboarding plan, including online and in-person interactions, in order to ensure all new families are effectively on-boarded beginning with Lottery and Orientation, through the 1st year of school

100% of Enrollment Milestones Executed On-Time Using Appropriate Enrollment Systems

• Serve as administrator for the region across all national enrollment systems
• Coordinate with internal business partners to collect appropriate information and prepare enrollment system for launch ahead of each milestone
• Collaborate with enrollment team to develop and delivery event guides and training materials for each milestone
• Schedule and deliver trainings to appropriate internal business partners prior to each milestone
• Monitor, analyze, and report on daily progress toward goals
• Deploy accountability and intervention strategies as needed

85% retention of the region’s Enrollment Coordinators

• Responsible for overseeing EC field activity and conducting field visits on an ongoing basis to provide support and feedback
• Partner with APOs to interview and hire the strongest candidates for EC vacancies
• Develop and conducts a strong onboarding process for new Enrollment Coordinators
• Continue to pivot and make changes to the Enrollment Coordinator position to increase EC satisfaction and retention

Equip ECs with the skills and coaching needed for them to effectively deploy virtual recruitment tactics

• Coach ECs on how to leverage a variety of platforms (email, social media, virtual events, webinars, etc.) to increase application acquisition and execute a virtual enrollment calendar scope and sequence
• Codify our virtual and in-person recruitment best practices so that these resources can be readily available for deployment
• Develop a robust phone banking program that can be activated across campuses that elicits the support of campus teams, HQ staff, and parent volunteers

Contribute Regional Insight to Inform National Enrollment Strategies and Tactics

• Become proficient in STREAM, our proprietary student enrollment platform, so that you can support other team members by providing technical support to campuses and families
• Provide overall support to campuses and parents during large enrollment milestones (lottery, re-registration, and registration)
• Assist other team members on as needed basis with trainings designed for ECs and APOs
• Join APO and HQ regional tactical calls to cascade relevant team information
• The Student Recruitment and Enrollment Manager, will be assigned National Enrollment Department duties and responsibilities

We look for Team and Family who embody the following values and characteristics:

• Believes and is committed to our mission and being an agent of change: that all students are capable of getting to and through college
• Has demonstrated effective outcomes and results, and wants to be held accountable for them
• Thinks independently able to make on the spot decisions to better serve our families
• Has a propensity for action, willing to make mistakes by doing in order to learn and improve quickly
• Works with urgency and purpose to drive student outcomes
• Thrives in an entrepreneurial, high-growth environment; is comfortable with ambiguity and change
• Seeks and responds well to feedback, which is shared often and freely across all levels of the organization
• Works through silos and forges strong cross-departmental relationships in order to achieve outcomes
• We believe in education as a profession and hold ourselves to high level of conduct, professionalism and behaviors as models for our colleagues and students

What You Bring - Competencies:

• Teamwork
• Responsibility
• Commitment to Mission
• Creative thinker
• Decision Making
• Communications
• Trustworthiness
• Problem-Solving

Qualifications:

• Education: Bachelor’s Degree Required
• Experience: 3-5 Years of Experience with Sales, Organizing and In-Field Recruitment
• Must be willing to travel by plane or car to conduct weekly campus visits and support in their assigned regions or across regions. Travel average 50% of the time with peak seasons at 60%
• Must be willing to work evenings and weekends at recruitment and enrollment events
• Bilingual (English-Spanish) Preferred

Knowledge and Skills:

• Experience with sales, organizing, and in-field recruitment
• Data Analysis – Excel proficiency
• Power Point proficiency
• Managing and Coaching Others through Influence
• Holding Others Accountable to Organizational Results
• Strong Conversational Skills
• Strong Written Communication
• Ability to Engage and Navigate Relationships across Multiple Stakeholders

What We Offer

Compensation:

• Salaries for people entering this role typically fall between $68,886 and $79,908, commensurate with relevant experience and qualifications and in alignment with internal equity. This role is also eligible for a performance bonus based on individual and organizational performance and goal attainment.

Other Benefits:

We offer a comprehensive benefits plan, covering the majority of the employee premium for the base medical plan and subsidizing the majority of costs for a spouse/domestic partner and children. Other benefits include dental and vision plans, disability, life insurance, parenting benefits, generous vacation time, com‐muter benefits, referral bonuses, professional development, and a 403(b) plan. We also offer an inclusive environment where staff are encouraged to bring their whole selves to work every day. IDEA may offer a relocation stipend to defray the cost of moving for this role, if applicable.

To Apply:

Please submit your application online through Jobvite. It’s in your best interest to apply as soon as possible. It is recommended that you include a cover letter in your application addressing why you are interested in IDEA and how your experience has prepared you for this position.