What are the responsibilities and job description for the Entry Level Customer Service Assistant position at Ideaboxpro?
Job Ad: Entry Level Customer Service Assistant - Ideaboxpro (Los Angeles, CA)
Job Title:Entry Level Customer Service Assistant
Company: Ideaboxpro
Location: Los Angeles, CA
Salary: $26,000 - $30,000
Job Type: Full-Time
About Us:
Ideaboxpro is an innovative company specializing in creative solutions and digital marketing strategies tailored to our clients' unique needs. Based in Los Angeles, we pride ourselves on fostering a collaborative environment where creativity thrives, and ideas turn into impactful strategies. Our team is dedicated to delivering exceptional results and maintaining strong relationships with our clients.
Job Description:
We are is looking for a Customer Service Assistant to provide exceptional support to clients and ensure a seamless customer experience. This entry-level position is perfect for individuals with strong communication skills, a positive attitude, and a desire to grow in a customer-focused role.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a professional manner.
- Assist customers with orders, returns, and general service-related issues.
- Provide accurate information about company products and services.
- Maintain detailed records of customer interactions and transactions.
- Work collaboratively with other departments to resolve customer concerns.
- Uphold company policies and ensure a high level of customer satisfaction.
Skills Required:
- High school diploma or equivalent (Associate’s degree preferred).
- Strong verbal and written communication skills.
- Basic computer skills and proficiency in Microsoft Office Suite.
- Ability to multitask and work in a fast-paced environment.
- A positive, customer-focused attitude and problem-solving mindset.
- Ability to work both independently and as part of a team..
Benefits:
- Competitive salary ranging from $26,000 to $30,000.
- Health, dental, and vision insurance.
- Paid vacation and sick leave.
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.
If you are passionate about communications and eager to make a difference in a creative company, apply today to join Ideaboxpro as our Entry Level Customer Service Assistant
Salary : $26,000 - $30,000
