Front Office Coordinator

Job Title: Front Office Coordinator

Job Type: Full-Time

Pay: $18 - $21 per hour depending on experience

Location: Peoria, AZ

Benefits:

• Paid Time Off
• Paid Holidays
• Paid Continuing Education
• Company-matched SIMPLE IRA retirement account
• Complimentary Chiropractic Care
• Discounted Services and Products

Work Schedule:

• 32hrs - 40hrs/week
• Monday: 12 PM – 7:00 PM
• Tuesday: 7 AM – 1:15 PM and 2:15 PM – 7:00 PM
• Wednesday: 8:00 AM – 1 PM
• Thursday: 8:00 AM – 1:15 PM and 1:45 PM – 7:45 PM
• Friday: 6:30 AM – 1 PM

Job Description:

We are looking for a loyal and committed full-time Front Office Coordinator for a busy chiropractic clinic in Peoria, AZ. This position provides secretarial, administrative, and clinical support.

Are you sick of being just another unknown person in a pool of people?

Are you wishing for more opportunities to expand your medical skills?

Are you wishing to work across different departments of a medical practice?

If you answered yes, yes, and yes, we may be your new team!

What You Will Do:

• Be cross-trained in all areas of the office and will be expected to rotate to all areas based on the needs of the clinic
• Oversee and participate in opening and closing responsibilities of the clinic ∙ Manage patient check-ins and check-outs
• Warmly welcome and interact with patients
• Answer all incoming calls and address questions or route them to the appropriate staff ∙ Schedule appropriate appointments and handle walk-in and emergency cases
• Verify patient insurance coverage and explain benefits
• Collect patient copays/deductibles at the time of service; inform patient of and collect outstanding balance; discuss and explain patient balance
• Daily follow-up to reschedule missed appointments ensuring patient compliance with treatment plan∙ Supply and assist patient with intake forms; ensure paperwork is fully completed
• Accurately register/update patient demographics in the EHR system
• Scan any patient-related documents into the EHR system's appropriate location
• Verify that all services provided are accurately posted to the ledger and collected at the time of service
• Coordinate referrals
• Facilitate medical records requests
• Manage clinic supply inventory placing orders with various vendors as needed
• Maintain cleanliness and follow infection control practices for patient lobby, common areas, work desk(s), etc.

Who You Are:

• Medical Assistant are committed to expanding their knowledge, doing and being the best to stand out from the rest
• Medical Assistant loyal to their team contributing to completing assignments and meeting clinic goals
• Clinic face and pacesetter professionally interacting with providers, coworkers, patients, contractors, vendors, etc.
• Skilled in general office procedures (answering multiple phone lines, directing calls, answering questions, photocopying, scanning, faxing, typing professional correspondence, using a computer and different software, etc.)
• Multi-taker who takes initiative

What You Need:

• 2 or more years of previous medical office experience required
• Chiropractic, osteopathic, physical therapy, or orthopedic experience preferred
• Adaptability in a fast-paced environment
• Attention to detail and accuracy
• Effective time management
• Moderate to advanced computer skills

What Is Important:

• Positive and healthy work atmosphere—be focused, present, and always do your best
• Communication—professional, respectful, open, and honest
• Compassion—empathy towards each other and all those contacting the clinic
• Collaboration—effective and productive, we’re taking care of patients and the clinic
• Cooperation—supportive and meaningful, we’re taking care of patients and each other Success—celebrate individual and clinic accomplishments with bonuses, catered lunches, reserved parking spots, and other recognitions

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Expected hours: No less than 32 per week

Benefits:

• Paid time off

Schedule:

• Monday to Friday

Work Location: In person

Salary : $18 - $21