Demo

Manager Sustaining Engineering

Idemia
OK Full Time
POSTED ON 1/29/2025
AVAILABLE BEFORE 4/25/2025

Responsibilities

  • Manage a team of Sustaining Engineers, including, but not limited to time sheet approvals, approvnig PTO requests, expense approvals, scheduling on call rotation
  • Identify quality and cost improvements
  • Weekly mangement status reports
  • Attend / faciliate customer status and technical meetings
  • Manage Sev 1 technical meetings
  • Create / Facilitate Root Cause Analysis of a system outage
  • The US base salary range for this full-time position is $107,820-$134,780 bonus benefits. Our salary ranges are determined by role, level and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Qualifications

  • Minimum 5 years hands on support experience in a high-pressure environment
  • Previous experinece managing a team of technical support engineers required
  • Excellent written and oral communication skills required
  • Team oriented
  • Customer oriented
  • Salary : $107,820 - $134,780

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