What are the responsibilities and job description for the Production Coordinator position at IDEMIA?
Overview
IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, security, retail, sports entertainment, commercial, government, and IoT. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. IDEMIA is a made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Together, our solutions impact the everyday lives of citizens and nations. In this ever-changing world, protecting your identity is paramount. Join the team that is ensuring one person- one identity.Responsibilities
The Production Coordinator is a key leadership role responsible for facilitating communication between the production teams and customer service. This position ensures the seamless flow of information, handles production-related requests, and manages multiple projects from inception to completion. The Production Coordinator will work closely with team supervisors to act as a link between AM and PM teams across the 4 teams in addition to manage team attendance to coordinate team member coverage. This position will report to the Production Manager.
- Manage Customer Service communications and requests
- Coordinate projects with production
- Coordinate communication between production teams
- Manage team attendance
- Team training assessment
- Follow up on onboarding progress with the supervisors
- Report review
- Escalation issues with the appropriate team
Qualifications
- Experience required for at least two years in manufacturing environment.
- Salary contract Monday to Friday, day shift requiring exceptional flexible schedule to meet with PM team
- Proficiency in Lean Manufacturing.
- Strong leadership skills to motivate and influence teams
- Good communication skills: be able to run meetings/trainings, drive actions plans with many contributors
- Good level competency in Microsoft Office Suite (Work, Excel, PowerPoint, Outlook)
- Ability to work cooperatively and effectively in a diverse multi-cultural team environment
- English (read, written, spoken) mandatory. Spanish is a plus.
