Jewelry Consultant

About Us:

We are a small, woman-owned bridal & fine jewelry boutique located in the heart of Austin, dedicated to providing an inclusive, no-pressure shopping environment. Our products are ethically focused, with a strong emphasis on traceable sourcing and environmentally responsible practices. We value creativity, respect, and strong interpersonal relationships with our customers. We are looking for a motivated and reliable individual to join our team in a part-time role, with possibility for full-time and career advancement.

Key Responsibilities:

Sales Support

- Assist customers in the store by providing product knowledge and an exceptional customer experience. Understand and communicate the brand story and mission to clients, ensuring consistency with the brand's overall messaging.

- Educate clients on our available services and products, and be knowledgeable in all facets of Identity Diamonds offers to guide them toward services that fit their needs, whether it be suggesting them existing products or scheduling a custom design meeting

- Effectively communicate and nurture relationship with clients via email, text, and/or phone through the sales cycle and beyond.

- Uphold visual merchandising standards by keeping the showroom clean & organized, including putting out and putting away all merchandise in the morning and at night.

Data Entry

- Maintain accurate inventory records and assist project management with data entry tasks.

- Support efficient operations by ensuring all customer and sales information is recorded accurately in our systems.

Qualifications:

- Experience in jewelry or other luxury items (preferred but not required):

- Prior sales experience is a strong asset, but we are willing to provide training for the right candidate.

- Excellent communication skills and the ability to listen and connect with customers in an authentic way, and the capacity to understand their needs even when their vision isn't crystal clear.

- Attention to detail and ability to handle and present high value items with elegance and eloquence, with a focus on accuracy and attention to the intricacy.

- A passion for nurturing relationships and guiding people towards the best outcome for their inquiry

- A keen eye for creativity, design, and aesthetics.

- A growth mindset with a keen eye for opportunities, capable of identifying potential and providing strategic insights.

Personal Attributes:

- Ability to self-start and work autonomously, demonstrating initiative in all aspects of the role.

- Professional and reliable, with a commitment to learning and growing within the position.

- Integrity and strong work and human ethics.

- Positive and solution-oriented mindset, bringing enthusiasm and resilience to challenges.

- Eloquent and confident communicator, able to provide clear guidance while remaining welcoming and supportive.

- Engaged and proactive, invested in business growth.

- Friendly and approchable, fostering strong relationships while maintaining professionalism.

Compensation:

Hourly rate based on experience

Additional Requirements:

Background check and reference check will be conducted.

If you are enthusiastic about jewelry, ethical practices, fashion, design, social media, and sales, and are looking for a flexible, family-like work environment, we encourage you to apply! Please submit your resume and a brief cover letter detailing your relevant experience and why you would be a great fit for our team.

jobs@identitydiamonds.com

Job Types: Full-time, Part-time

Pay: $18.00 - $25.00 per hour

Expected hours: 15 per week

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Day shift
• Evening shift

Application Question(s):

• Are you available to work weekends?

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 2 years (Preferred)
• High-end sales: 1 year (Preferred)

Ability to Commute:

• Austin, TX 78757 (Required)

Work Location: In person

Salary : $18 - $25