Key Account Manager

SCOPE OF ROLE :

Under the direction of the Vice President of Sales, the Key Account Manager (KAM)-US will secure and build a pipeline of new business opportunities for the Life Science Optics business (Semrock optical filters and Melles Griot Light Sources, Objective Tube lenses and Optical subsystems business) within established and new original equipment manufacturers (OEMs) throughout US. The KAM-US will be responsible for the initial technical assessment of opportunities and for developing the winning commercial approach. The KAM-US will also work closely with the Commercial, Finance and Product management teams to contribute to the longer-term customer and market strategies.

ESSENTIAL DUTIES :

Manage and grow major accounts in the specified region or target applications to meet and exceed assigned account Annual Operating Plan (AOP) revenue

Grow our market share and revenue within the Health and Science and adjacent markets by targeting and meeting with prospective clients to sell the benefits of partnering with IH&S-LSO

Leverage technical selling experience to understand the customer need and offer the right product or service solution

Maintain relationships with existing customers to secure existing business and capture new opportunities.

Interact with colleagues from Product Management, Customer Service, Operations and Quality within IH&S-LSO to help qualify, win, and support new programs

Travel to trade shows and customer sites as needed to support product trainings and marketing efforts

Effectively use Customer Relationship Management (CRM) software to develop forecasts, track sales opportunities and capture win / loss data

Contribute to growth strategies and marketing initiatives, sharing industry and account trends and preparing sales reports on territories and key accounts

Continuously build application knowledge to remain up to date with market trends and anticipate needs

Coordinate and manage client site visits and audits

Up to 50% travel per month within US and up to two trips per year to US office(s)

Primarily a remote-based role but consideration may be made for office space with IDEX business sites

QUALIFICATIONS :

Engineering or Business School (Bachelor’s degree)

Experience in OEM sales techniques (call for tenders, contracts, public bodies) with 2-year experience in a comparable market segment

Demonstrated ability to establish and build professional relationships to grow and expand sales and customer base

Demonstrated ability to work within a team environment, supporting fellow business operations, marketing, and project management professionals

Ability to navigate internal teams to ensure the best support of client’s needs

Experience with CRM software for forecasting and account management a plus.

Excellent Microsoft Office skills.

OTHER SKILLS and ABILITIES :

Well-organized. Candidate must have ability to effectively support tactical issues in the short-term while maintaining strategic vision for the long-term.

Initiative-taking. Candidate must possess a powerful sense of ownership and drive to success utilizing available resources.

Confident. Experienced with multiple aspects of the KAM role allowing for independent execution of the sales growth plan

Honest. Candidate must be honest and possess integrity when dealing with both external customers and internal co-workers.

Are you ready to join a different kind of company where our people, our culture, and our commitments are centered around providing trusted solutions that improve lives around the world?

Total Rewards

The compensation range for this position is $120,000 -160,000, depending on experience. This position may be eligible for performance-based bonus plan.

Benefits Package

Our comprehensive U.S. benefit offerings include : Health benefits, 401(k) retirement savings program with company match, PTO, and more. More information on our benefits and rewards can be found on our career page :

Salary : $120,000 - $160,000