What are the responsibilities and job description for the Digital Learning Specialist position at IDEXX?
We are looking for a Digital Learning Specialist to conduct and deliver technical, product and/or soft skill training on-site and via e-learning on mobile, tablet and other virtual formats for the Idexx Veterinary Software suite.
You will be responsible for concept, design, development and maintenance of training manuals, materials, and programs for customers and employees.
At IDEXX we are dedicated to enhancing the health and well-being of pets, people, and livestock around the world. Through the power of the cloud, IDEXX Veterinary Software solutions simplify the flow of information across any practice and link vets to what they need when they need it. Patient data. Client communications. Business insights. All at their fingertips.
Our journey is solving veterinary practices’ most pressing needs by focusing on innovation to drive meaningful improvements in animal health.
So, what is IDEXX Veterinary Software?
At IDEXX we develop a portfolio of cloud platforms and applications. We’re building a vertical SaaS platform for animal health that requires significant technical expertise to deliver. Solutions for practice management (PIMS), diagnostics, payments, client engagement, analytics & insight plus many more. We’re on a mission to build the best health technology business and we need you to help us do it! You can learn more about IDEXX Veterinary Software here: https://careers.idexx.com/us/en/veterinary-software
More about our tech?
Vello gives everything a vet needs to connect with their clients—all in one place. It streamlines the ways they engage with pet owners with a single experience built for IDEXX PIMS. With software-supported engagement across the life stages of a pet, pet owners become informed partners in care—supporting better health outcomes. Vello is built on AWS with a cloud-native approach. We use Lambda for serverless computing, TypeScript for development, and combines DynamoDB with Postgres RDS for data management. ECS containers handle deployment, scalability & performance.
What your day might look like:
Work with the Vello product teams to de fine short- and medium-term needs for delivering learning through WalkMe ; develop, deliver, and product assets inside of WalkMe
Build digital adoption curriculums and learning solutions that meet different learning styles, incorporate adult learning theory, and have stated measurable business objectives.
D evelop and maint ain digital training modules, materials, and programs for customers and employees adhering to IDEXX brand standards .
Conduct and deliver technical and product training via e-learning for desktop, mobile, or other virtual formats.
Build relationships with internal stakeholders, including product teams, customer support, and sales
Provide e-learning platform analytics on set criteria, document feedback , and share the evaluation with management and broader learning and development teams.
D ocument and maintain changes to internal knowledge bases of industry best practices with digital adoption, company products , and internal systems .
What you need to succeed:
Effective written and verbal communication skills
Knowledge of adult learning theory
Experience with jQuery or CSS
Knowledge of IDEXX products and services
Veterinary/medical experience ideal
Curriculum and training design experience
For Instructional Design: Experience with the utilization of authoring tools ( i.e., Articulate, Camtasia, Captivate, other); experience with LMS/LCMS authoring technologies
Computer proficiency: advanced Word/Excel/PowerPoint skills
What you can expect from us:
Competitive base salary
Opportunity for annual cash bonus
Health / Dental / Vision Benefits Day-One
5% matching 401k
Additional benefits include but are not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more!
Why IDEXX
We’re proud of the work we do because our work matters. An innovation expert in every industry we serve, we follow our Purpose and Core Values to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and over 10,000 talented employees globally.
So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that encourages learning and discovery. At IDEXX, you will be motivated by generous compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
Let’s pursue what matters together.
IDEXX values diversity and encourages women, people of color, LGBTQ persons, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
#LI-JS1
You will be responsible for concept, design, development and maintenance of training manuals, materials, and programs for customers and employees.
At IDEXX we are dedicated to enhancing the health and well-being of pets, people, and livestock around the world. Through the power of the cloud, IDEXX Veterinary Software solutions simplify the flow of information across any practice and link vets to what they need when they need it. Patient data. Client communications. Business insights. All at their fingertips.
Our journey is solving veterinary practices’ most pressing needs by focusing on innovation to drive meaningful improvements in animal health.
So, what is IDEXX Veterinary Software?
At IDEXX we develop a portfolio of cloud platforms and applications. We’re building a vertical SaaS platform for animal health that requires significant technical expertise to deliver. Solutions for practice management (PIMS), diagnostics, payments, client engagement, analytics & insight plus many more. We’re on a mission to build the best health technology business and we need you to help us do it! You can learn more about IDEXX Veterinary Software here: https://careers.idexx.com/us/en/veterinary-software
More about our tech?
Vello gives everything a vet needs to connect with their clients—all in one place. It streamlines the ways they engage with pet owners with a single experience built for IDEXX PIMS. With software-supported engagement across the life stages of a pet, pet owners become informed partners in care—supporting better health outcomes. Vello is built on AWS with a cloud-native approach. We use Lambda for serverless computing, TypeScript for development, and combines DynamoDB with Postgres RDS for data management. ECS containers handle deployment, scalability & performance.
What your day might look like:
Work with the Vello product teams to de fine short- and medium-term needs for delivering learning through WalkMe ; develop, deliver, and product assets inside of WalkMe
Build digital adoption curriculums and learning solutions that meet different learning styles, incorporate adult learning theory, and have stated measurable business objectives.
D evelop and maint ain digital training modules, materials, and programs for customers and employees adhering to IDEXX brand standards .
Conduct and deliver technical and product training via e-learning for desktop, mobile, or other virtual formats.
Build relationships with internal stakeholders, including product teams, customer support, and sales
Provide e-learning platform analytics on set criteria, document feedback , and share the evaluation with management and broader learning and development teams.
D ocument and maintain changes to internal knowledge bases of industry best practices with digital adoption, company products , and internal systems .
What you need to succeed:
Effective written and verbal communication skills
Knowledge of adult learning theory
Experience with jQuery or CSS
Knowledge of IDEXX products and services
Veterinary/medical experience ideal
Curriculum and training design experience
For Instructional Design: Experience with the utilization of authoring tools ( i.e., Articulate, Camtasia, Captivate, other); experience with LMS/LCMS authoring technologies
Computer proficiency: advanced Word/Excel/PowerPoint skills
What you can expect from us:
Competitive base salary
Opportunity for annual cash bonus
Health / Dental / Vision Benefits Day-One
5% matching 401k
Additional benefits include but are not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more!
Why IDEXX
We’re proud of the work we do because our work matters. An innovation expert in every industry we serve, we follow our Purpose and Core Values to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from disease. We have customers in over 175 countries and over 10,000 talented employees globally.
So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that encourages learning and discovery. At IDEXX, you will be motivated by generous compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
Let’s pursue what matters together.
IDEXX values diversity and encourages women, people of color, LGBTQ persons, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
#LI-JS1
