What are the responsibilities and job description for the Technical Assistance Provider position at IDOM USA?
IDOM USA is seeking a Technical Assistance Provider to join our team. As a Technical Assistance Provider, you will be responsible for providing technical assistance to our customers, contractors, and service centers.
The ideal candidate will have excellent technical skills, with the ability to analyze complex problems and provide effective solutions. They will also possess strong communication and interpersonal skills, with the ability to work effectively with internal and external customers.
Key Responsibilities
The successful candidate will have:
- 3 years of related experience in customer service, construction, or technical settings.
- Lesser experience combined with relevant education may also be considered.
- Excellent written and verbal communication skills.
- Strong attention to detail.
- Ability to multitask.
- Self-motivation.
- Data processing skills.
Qualifications
- Bachelor's degree in a related field.
- Relevant certifications or licenses may be required.
What We Offer
- Competitive compensation package including incentives based on company performance.
- Opportunities for job enrichment and career advancement.
- Comprehensive benefits package including health savings accounts, medical insurance, dental insurance, short-term disability, long-term disability, life insurance, flexible spending accounts, 401(k), paid time off, holiday pay, and other benefit programs.
- Professional development opportunities including job-related training with tuition reimbursement.
IDOM USA is an equal opportunity employer.
