What are the responsibilities and job description for the IT Service Desk I position at IDR Healthcare?
IDR is looking for an Onsite IT Service Desk Specialist for one of our top clients onsite in Franklin, TN ! If you are looking for join an amazing growth-minded team, apply today! This is a 6-month contract with potential to extend or convert over at any point!
Responsibilities of the IT Service Desk Specialist :
- Review and deal with customer tickets
- Support remote workers, virtual desktops and telecom
- Use Active Directory to assign security groups, password resets, etc.
- Work on projects with the department moving, participating and coordinating
- Work alongside IT director and PM
- Work within a team setting but also comfort in working independently with ticketing system
- Troubleshoot computer issues
Qualifications of the IT Service Desk Specialist :
What's in it for you?
Why IDR?
