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Associate Account Services Coordinator (407073)

IDR, Inc.
Alpharetta, GA Full Time
POSTED ON 4/28/2025
AVAILABLE BEFORE 5/23/2025

IDR is seeking an Associate Account Services Coordinator to join one of our top clients. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!

This position is primarily remote, but will require an onsite presence in the Alpharetta, GA office a couple times a month.

Position Overview / Responsibilities for the Associate Account Services Coordinator :

  • Work hand in hand with the Account Managers to oversee and execute administrative requirements, utilizing Salesforce CRM
  • Assess whether a member has coverage or not
  • Provide excellent customer service to internal and external customers daily
  • Process customer requests for benefit summaries and contact updates
  • Accurately submit customer requests and data into company processing systems

Required Skills for the Associate Account Services Coordinator :

  • 2 years of related, professional experience
  • Administrative experience supporting a sales team
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint, Teams) and Salesforce CRM
  • Prior dental insurance experience highly desired
  • Advanced business math and analytical skills with the ability to position products and pricing that contribute to assigned revenue goals.
  • Excellent communication skills, both written and verbal with special emphasis in formal business presentations.
  • What’s in it for you?

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to join an industry-leading organization
  • Collaborative and team-oriented culture
  • Why IDR?

  • 25 Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row
  • If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
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