What are the responsibilities and job description for the Inside Sales Specialist (412096) position at IDR, Inc.?
IDR is seeking a Inside Sales Specialist to join one of our top clients in El Segundo, CA. This role is an exciting opportunity for a dynamic sales professional to drive revenue growth by engaging with existing customers and identifying new sales opportunities. If you are passionate about building relationships, understanding customer needs, and presenting tailored solutions, we invite you to apply today!
Position Overview/Responsibilities for the Inside Sales Specialist:
- Engage with existing customers to introduce products and service contract offerings
- Identify and prospect new customer opportunities and leads
- Drive new business sales and service contract renewals through email outreach and outbound calling
- Communicate with key decision-makers to promote product sales and secure service contracts
- Assess customers' existing equipment and warranty terms to recommend appropriate solutions
- Provide customers with formal service quotes and agreements
- Conduct follow-up calls and emails to gather feedback and address any concerns
- Actively listen to customer needs, identify opportunities for contract renewals, multi-year upgrades, and relevant product add-ons
- Develop tailored solutions that align with business goals based on customer discussions
Required Skills for Inside Sales Specialist:
- Strong customer service skills, confident and self-starter
- Excellent time-management experience, results-oriented
- Ability to cultivate positive client relationships
- Excellent verbal and written communication skills
- Proven success prospecting, building a pipeline, moving opportunities through the sales cycle
- 2 years inside sales, direct sales, customer service or telemarketing experience, preferably in the medical device or healthcare industries
- AA/BS/BA or equivalent practical experience
- Prior subscription/service contract selling experience is preferred
What’s in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry-leading organization
- Close-knit and team-oriented culture
Why IDR?
- 25 Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row
Salary : $35 - $41
