What are the responsibilities and job description for the IT Helpdesk Technician (403653) position at IDR, Inc.?
IDR is seeking a dynamic and experienced IT Helpdesk Technician to join one of our top clients in Fort Worth, TX. This is an exciting opportunity to be part of a strategic initiative project, transforming legacy applications to the latest technologies. If you are a team player with a knack for leading and implementing projects from scratch, we encourage you to apply today!
Position Overview/Responsibilities for the IT Helpdesk Technician:
The person will be responsible for performing technical support over the phone, assisting across the business with their needs. The right candidate will have an understanding of Windows 2010/2011, Office 365, Adobe products, Cisco phones and WebEx, Basic Active Directory account management, and familiarity with the processes of creating and fulfilling ITIL Incidents and Service Requests!
Required Skills for IT Helpdesk Technician:
- 2 years experience in a helpdesk/IT support role
- Hands on experience supporting Windows 10/Office 365 Environment
- Has A Certification
What’s in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization
- Close-knit and team-oriented culture
Why IDR?
- 25 Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated's Best of Staffing® Client and Talent Award winner 11 years in a row
