What are the responsibilities and job description for the Academic Process Coordinator position at IES Abroad?
Title: Academic Process Coordinator
Schedule: 37.5 hrs/week, M-F, 8.30a.m. 4.30p.m, including occasional evening and weekend work based on seasonal business needs/position requirements.
Reports to: Assistant Director, Academic Process Team
Direct reports: None
Start date: ASAP
Location: Chicago, IL, USA
About us:
Everything we do is about the IES Abroad student. Our profoundly passionate team of study abroad professionals believes in creating once-in-a-lifetime educational adventures that transcend expectations. Our goal is to rock the world of some 9,500 study abroad students every year.
From our headquarters in Chicago to our 400 study abroad programs in 85 global locations worldwide, we create authentic global education and life-affirming cultural experiences. We work at IES Abroad because we believe that every student should have the opportunity to go abroad - especially in a fun, safe, and superior academic and cultural environment.
We believe so strongly in the power of our program, that we actively recruit students from diverse populations and provide more than $5 million in scholarships year after year. We are proud that our students are as diverse and exciting as the countries we study.
We're not ashamed to admit, we're a little bit obsessed with study abroad.
Summary of position:
The Academic Process Coordinator (APC) provides program support and administrative assistance to a portfolio of international study centers as assigned and reports to the Assistant Director of the Academic Process Specialist Team.
Each APC works with a portfolio of Centers providing administrative, coordination, and logistical support. They ensure the accuracy of Center and program information. They also assist with a variety of administrative tasks including facilitating course registration, maintaining pre-departure information and program content online, ensuring syllabi are formatted and updated on a regular basis, updating program fees, and editing other promotional materials.
Job Duties and Responsibilities:
Administrative Support
- Maintain accurate and up-to-date information about all aspects of assigned programs, including field trips, student arrival, program calendars, and Center contactinformation
- Update institutional knowledge database with important Center updates and routine queries
- Assist with and/or review language assessment tests and other Center- related forms and provide technical support as needed
- Assist in the planning, budgeting, communication, preparation of materials, and tracking of curricular initiatives
- Provide administrative assistance such as filing of expense reports, organizing program files, maintaining calendars, and making travel arrangements
- Collect updated course syllabi from Centers and follow protocols for uploading them to public website
- Commit to and demonstrate values and promotion of diversity, equity, inclusion and anti-racism
- Regular and predictable attendance is an essential function of this position
- Other tasks and/or department projects as assigned by departmental leadership and/or relevant APS
Education, Experience and Skill Requirements:
- Associate's degree or equivalent work experience
- 2 years' experience in an administrative role preferred
- Strong computer skills including but not limited to webpage content management, Microsoft Office, and database entry skills
- Excellent written and verbal communication skills
- Strong attention to detail with the capacity to maintain accurate records
- Strong organizational and problem-solving skills
- Ability to be flexible and adaptable in a changing environment
- Ability to organize and prioritize multiple projects simultaneously and to meet deadlines
- Ability to demonstrate values and promotion of diversity, equity, inclusion and anti-racism
Salary : $5 - $0
