What are the responsibilities and job description for the Process Training Specialist position at IES Holdings, Inc.?
General Job Description
The Process Training Specialist is a key member of the Systems Development and Implementation team. A successful candidate has an in-depth process improvement history and experience in accounting systems documentation and training. Must be able to work collaboratively with development team members as well as end users in onboarding business segments to automated processes.
Responsibilities
- Serve as a subject matter expert for MS D365 and proprietary web-based systems
- Conduct pre-deployment testing and documentation
- Assist in systems implementation, conducting small group and one-on-one training
- Act as liaison between development team and end users in identifying system issues and contributing to resolutions
- Document all issues from first occurrence to resolution
- Identify initiatives needed to enhance the implementation process
Specific Qualifications
Company Overview
IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2024 fiscal year ending September 30, 2024, IES produced over $2.8 billion in revenue and employed over 9,400 employees at over 131 domestic locations across the United States. IES is an Equal Employment Opportunity Employer : Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.
From office buildings to wind farms, industrial complexes to housing developments, our employees and design professionals design, build, and maintain the systems that empower lives.
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