What are the responsibilities and job description for the Field Chief Technology Officer EAM - Utilities position at IFS?

The Field Chief Technology Officer (Field CTO) is a strategic leadership role responsible for driving the vision securing business outcomes / value realisation and leading the customers transformation strategy from top down. The role will also be overseeing the technical direction innovation and establish the bridge between strategy and delivery.

Leading a transformation journey as a Field CTO involves driving the governance and technical aspects of the transformation and ensuring that the customer is wellpositioned to embrace and leverage the new way of working.

Key aspects of the role include

Business IT and IFS Solution Strategy
Technical Guidance and Expertise
Collaboration and Stakeholder Management
Commercial Acumen
Technology Implementation and Execution
Value Creation
Risk Management and Compliance
Change Management

The Field CTO plays a crucial role in shaping and driving the customers transformation journey driving innovation and ensuring that the governance and technology initiatives align with their business objectives. This role requires continuous monitoring measuring and adjusting to keep the core team aligned and focused within a customers everchanging landscape.

The Field CTO will work closely with IFS Sales Team on driving the joint strategy and IFS GCS to oversee execution. The Field CTO will primarily be engaged in the field with the customer leading the IFS core team in collaboration with the customer to achieve a joint outcome. The Field CTO will typically be focused on 12 Customers with additional advisory required on an as needed basis.

The Field CTO will take full ownership of the Customers Transformation journey which will require :

Strategic ownership of the Transformation journey consisting of implementing a new Operating Model and driving an Evergreen strategy.

Develop and drive the technology strategy and roadmap.

Stay updated on industry advancements and best practices to ensure the organization remains at the forefront of technology.

Provide leadership and guidance in alignment with the Customers Evergreen strategy focusing on the Customer and the Core Team.

Collaborate with crossfunctional teams to align technical strategies with business goals and objectives.

Confident and able to drive renewal process and engagement required to secure all sources of recurring revenue. Communicate and work closely with sales on upsell and crosssell opportunities.

Use the strategic knowledge to identify opportunities to create value for the customer. Liaise with the Customer Success Manager in order to ensure opportunities are reflected accurately in the success plan and delivered in accordance with the expectations set.

Support and mentor the Core Team fostering a culture of excellence and continuous learning.

Engage with customers partners and industry stakeholders to understand their needs challenges and emerging trends.

Build and maintain strong relationships with external partners vendors to stay informed about industry advancements and potential collaboration opportunities.

Collaborate with project managers and technical leads to define project scopes objectives and deliverables.

Monitor project progress manage risks and adjust as necessary to ensure successful outcomes.

Foster collaboration and effective communication across the Core Team and the Customer to drive alignment and successful execution of technical initiatives.

Communicate complex technical concepts and strategies to nontechnical stakeholders including executives and board members.

Establish and enforce technology governance frameworks policies and procedures.

Drive an obsession with customer value and business excellence across the IFS teams.

Management sponsor on the removal of obstacles to our success.

Driving communications across your business within the Customer environment and towards IFS.

A solid understanding of business principles and the ability to connect technology initiatives to the organizations goals and financial objectives are necessary.

Should be innovative open to new ideas and willing to explore and experiment with emerging technologies. They should also possess adaptability to thrive in a rapidly evolving industry and effectively navigate through change.

Should be a proactive problemsolver capable of balancing technical feasibility business impact and resource constraints to reach optimal solutions.

Should prioritize data privacy security and compliance while adhering to professional and ethical codes of conduct.

Must drive an inclusive and highperformance culture.

Live the IFS Values!

What Were Offering

Salary Range : $200000$225000 plus up to 30% bonus potential

Flexible paid time off including sick and holiday

Medical dental & vision insurance

401K with Company contribution

Flexible spending accounts

Life insurance and disability benefits

Tuition assistance

Community involvement and volunteering events

Qualifications :

The following key attributes and skills contributes to success within the role

Technical Expertise : A Field CTO should possess technical knowledge and expertise across enterprise software solutions within a defined industry. The role should have an understanding of the IFS technologies trends and emerging developments within the specific industry. This expertise enables the Field CTO to provide valuable insights guide technical decisionmaking and stay ahead of the curve.

Strategic Thinking : A Field CTO must possess strong strategic thinking skills. They should be able to align technical strategies with the overall business objectives of the customer. This involves understanding the market landscape identifying opportunities and developing technology roadmaps that drive innovation and growth.

Stakeholder Management : Proactively working with the CSuite and senior stakeholders at the customer to provide guidance on strategic topics; ultimately earning a seat at the table in relevant executive discussions and working as a trusted advisor. Empathizing with customer stakeholders to understand their pointofview and experience. Support development of customer relationship map

Leadership : Leadership skills are crucial as the role need to inspire and motivate both the Customer and IFS core team foster collaboration and create a culture of innovation. Effective communication mentoring and the ability to influence stakeholders at all levels are essential for successful leadership.

Commercial Acumen : Commercial acumen ability to negotiate and create opportunities for IFS as well as demonstrate value to the customer. Showcase and articulate IFS product benefits. Confident and able to drive renewal process and engagement required to secure all sources of recurring revenue. Communicate and work closely with sales on upsell and crosssell opportunities.

Business Acumen : While being technically proficient a Field CTO should also have a solid understanding of business principles and governance. The role needs to be able to translate technical concepts into business value articulate ROI for technology investments and make informed decisions that align with the customers vision and strategy.

Customer Focus : A Field CTO should be customercentric and have a deep understanding of customer needs and pain points. By actively engaging with customers and understanding their challenges the CTO can guide the development of solutions that meet those needs and create a competitive advantage for the customer.

Adaptability and Learning Agility : The technology landscape is constantly evolving therefore a Field CTO must be adaptable and willing to learn. The role should embrace change keep up with IFS strategy emerging trends and continuously upgrade skills and knowledge to stay relevant in a rapidly evolving industry.

Collaboration and Relationship Building : Collaboration is key for a Field CTO as the role often work closely with various stakeholders within IFS and the Customer including executives partners consultants engineers product managers and the core delivery team. Building strong relationships and fostering effective collaboration across teams and business units is essential for driving successful outcomes.

ProblemSolving and DecisionMaking : Field CTOs should possess strong problemsolving and decisionmaking abilities. They need to analyse complex technical challenges evaluate potential solutions and make informed decisions that balance technical feasibility business impact and resource constraints.

Required Education & Experience

Essential :

Significant practical and management experience in the enterprise software industry ideally in a services / sales context leading candidates will demonstrate a wide range of experience within a software services setting.

Commercial solutioning experience (envisaging defining scoping scaling services offerings)

Can readily discuss practical examples of unlocking customer value in a business context in an impactful and relevant way (benchmarked proven value)

Should have a significant amount of experience in technical roles within the industry. Several years of handson technical experience are expected to develop a deep understanding of the technologies and challenges relevant to the field.

As a CTO leadership and management experience is crucial. Experience in leading crossfunctional teams managing budgets and overseeing complex projects is highly valuable.

Must be able to demonstrate an understanding of key industry trends in their chosen field

Will be required to demonstrate a mature understanding of commercial topics and financial drivers for a Customer and IFS

Desirable :

Bachelors Degree : A bachelors degree in a relevant field such as computer science engineering or information technology.

Industry qualifications

Mastery of agile concepts

Value Engineering

Additional Information :

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles while also valuing inclusive workplace experiences. By fostering a sense of community we drive innovation strengthen connections and nurture belonging. Our commitment ensures you can work in a way that suits you best while also engaging with colleagues to share ideas and build meaningful relationships.

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran. VEVRAA Federal Contractor Equal Opportunity Employer

Remote Work : Employment Type :

Fulltime

Key Skills

Dermatology,Marketing & Promotions,ADMA,ABB,Cement,Government

Department / Functional Area : Sales

Vacancy : 1

Salary : $200,000 - $225,000

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Field Chief Technology Officer EAM - Utilities

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