Salesforce CRM Instructor

Are you searching for an opportunity to take your career to the next level? Ignite Digital Services is a fast-growing digital transformation company specializing in data and systems integration solutions for the national security sector. Our small business applies data science, program management and technical consulting expertise to help clients implement data-driven approaches that maximize operational efficiencies.

We’ve redefined what it means to be a leader in our industry by creating and maintaining effective and rewarding working relationships with our clients, partners and internal team members. Our company culture is built upon a team-based approach, which offers continuous opportunities for personal growth and innovation, while providing unmatched value to our clients.

Perks Of Working At Ignite Digital Services

• Competitive pay and benefits, including PTO
• Education stipends and referral bonuses
• Compelling work with the U.S. federal government
• Strong emphasis on volunteer and community engagement
• Opportunity to shape the future of our industry
• Supportive colleagues and management who invest in your growth
  
  

Ignite Digital Services has an exciting opportunity for a Salesforce CRM Instructor in Pensacola, FL. We are looking for an experienced instructor who can deliver specialized Salesforce training with a focus on teaching Navy Recruiters how to effectively use Salesforce and eCRM for recruitment activities in support of our federal clients. This role is on-site three to five days a week aligned with the needs of our client.

Scope Of Responsibilities

• Deliver targeted Salesforce CRM in-person training sessions in an engaging and hands-on learning environment specifically tailored to Navy Recruiters.
• Design, build and continuously update curriculum focused on Salesforce/eCRM training for Navy Recruiters, ensuring content relevance and alignment with program goals.
• Develop learner-centric materials, guides and coaching tools that facilitate technical understanding and skill-building in Salesforce and eCRM use for recruiting.
• Train fellow instructors on delivering the course effectively, enabling consistent and high-quality learner experiences.
• Review and analyze Salesforce release notes, specifically updates to Salesforce and eCRM, to adapt and enhance the training program promptly with any relevant changes.
• Work collaboratively with Salesforce/eCRM Subject Matter Experts (SMEs) to refine and improve the program content and deliver techniques.
• Perform other duties as assigned
  
  

Required Qualifications

• Bachelor's degree in Education, Human Resources, Business, or a related field.
• Minimum DoD Secret security clearance
• 5 years of experience in curriculum development, technical training, or a related instructional design role.
• Proven ability to create, adapt and deliver technically oriented training programs.
• Experience or familiarity with Salesforce and/or eCRM, including the ability to understand and apply release updates to training content.
• Strong presentation and coaching skills with the capability to simplify complex technical content for diverse learners.
• Collaborative mindset and experience working with SMEs to enhance instructional content.
• Provide onsite presence in Pensacola, Fl 3-5 days a week for classroom instruction and collaboration.
  
  

Preferred Qualifications

• Salesforce Certification or prior direct experience with Salesforce is a strong plus.
• Prior experience training in Navy, military training, or experience training for government programs.
  
  

Salary: $90,000 to align with education and experience

Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

Ignite Digital Services is a Small Business committed to providing exceptional service to government agencies at competitive prices. The capabilities and experience of our staff and our extensive industry relationships distinguish Ignite Digital Services among government contractors.

Ignite Digital Services is an EEO/AA/Disability/VETS Employer. Hiring, promotion, transfer, compensation, benefits, discipline, termination, and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status, or any other protected status.

For individuals who would like to request an accommodation, please visit https://bit.ly/2XqZoLM (CA) or https://bit.ly/3Eo922f (SC) or contact Human Resources. Ignite Digital Services will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal employment opportunity, employment eligibility requirements or related matters. Nor will Ignite Digital Services require, in a posting or otherwise, U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract.

OFCCP'S Pay Transparency Rule EEO is the Law Poster