What are the responsibilities and job description for the Senior Business Process Analyst position at Ignite Digital Services?

Are you searching for an opportunity to take your career to the next level? Ignite Digital Services is a fast-growing digital transformation company specializing in data and systems integration solutions for the national security sector. Our small business applies data science, program management and technical consulting expertise to help clients implement data-driven approaches that maximize operational efficiencies.

We've redefined what it means to be a leader in our industry by creating and maintaining effective and rewarding working relationships with our clients, partners and internal team members. Our company culture is built upon a team-based approach, which offers continuous opportunities for personal growth and innovation, while providing unmatched value to our clients.

Perks of Working at Ignite Digital Services :

Competitive pay and benefits, including PTO
Education stipends and referral bonuses
Compelling work with the U.S. federal government
Strong emphasis on volunteer and community engagement
Opportunity to shape the future of our industry
Supportive colleagues and management who invest in your growth

This Business Process Analyst will join a team to conduct research and analyses, develop strategic frameworks and plans, and craft strategic communications to help programs meet operational goals. This position will support a program in U.S. Customs and Border Protection (CBP).

The individual will attend client meetings, internal meetings, and will work at the client site (near Metro Center) at least once per week.

Responsibilities :

Attend all client and internal meetings.

Take and submit meeting minutes for all client meetings.

Identify strategic project goals, write goal statements, and develop associated project plans.

Conduct research and generate findings, insights, and recommendations.

Contribute to monthly reports and support ad hoc report requests from the client.

Research best practices and organizational standards to inform future state goals and products.

Prepare for and lead / facilitate internal and external stakeholder discussions, client meetings, and briefings for executive leadership (including interviews and workshops).

Prepare a wide range of high-quality briefing materials and concise summaries of complex studies, evaluations, and data analyses to communicate program effectiveness and progress to senior leaders.

Qualifications : Required :

Located in the DC metro area

Led or supported the development of a strategy framework or design workshop to help an organization or program achieve its intended operational goals

Experience conducting research and analysis that has resulted in gaining a comprehensive understanding of a complex technical program, including processes, systems, training, data, and resources to identify recommendations to align with a program's goals and strategic direction

Ability to adapt quickly and develop successful professional relationships with key stakeholders

Ability to provide an expert view into complex problems and processes

Experience in performing industry benchmarking, and benchmarking against other federal government agencies' processes, policies, operations, best practices, etc.

Excellent communication skills across all levels of business, both written and verbal

Ability to adapt quickly and develop successful professional relationships

Proficiency in Microsoft Suite

Preferred :

CBP BI

Experience advising for a technical program

Experience consulting for the federal government

Experience related to international trade or supply chain analysis

Experience working in DHS or CBP

Project Management Professional (PMP) or similar certification

Salary : $77k to align with education and experience

Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.

Ignite Digital Services is a Small Business committed to providing exceptional service to government agencies at competitive prices. The capabilities and experience of our staff and our extensive industry relationships distinguish Ignite Digital Services among government contractors.

Ignite Digital Services is an EEO / AA / Disability / VETS Employer. Hiring, promotion, transfer, compensation, benefits, discipline, termination, and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship / immigration status, veteran status, or any other protected status.

For individuals who would like to request an accommodation, please visit (CA) or (SC) or contact Human Resources. Ignite Digital Services will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal employment opportunity, employment eligibility requirements or related matters. Nor will Ignite Digital Services require, in a posting or otherwise, U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract.

OFCCP'S Pay Transparency Rule

EEO is the Law Poster

Salary : $77,000

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