Product Manager (Remote)

About our client

Xolv Technology Solutions develops solutions that positively influence the lives of those impacted by autism spectrum disorder (ASD) and intellectual developmental disabilities (IDD), as well as those who care for them. Our mission is simple yet powerful: to create impactful, equitable solutions that make a real difference in the lives of those who need them most.

We seek an experienced, mission-driven Product Manager to assist customers in shaping the future of ASD care. This hands-on role entails collaborating with designers and engineers to create a roadmap, define design requirements, write and prioritize user stories, track key metrics, and deliver outstanding product experiences for our customers.

Responsibilities

• Customer discovery: Engage in customer research by gathering insights, identifying customer needs, documenting requirements, and analyzing feedback. Translate these findings into actionable projects.
• Solution design: Work closely with engineering and design teams to develop high-quality solutions that balance customer needs with business objectives. Create visual aids like wireframes and workflow diagrams to visualize your solution intent.
• Project execution: Drive execution of product features, including writing product documents, defining features and user stories, and coordinating with cross-functional teams to ensure on-time delivery to meet our commitments. Ensure project milestones are completed and documented.
• Customer engagement: Serve as a key point of contact for customers on assigned projects, ensuring smooth collaboration and clear communication throughout the product lifecycle. Coordinate user acceptance testing scenarios with our customers and provide feature demos to the customer and business leaders.
• Product strategy: Contribute to customer research and product roadmap development for your feature areas. In partnership with senior product leaders, assist in defining priorities and shaping the long-term strategy.
• Product knowledge: Be the expert on your product and your customers. Possess an in-depth understanding of your customer workflows and context.
• End-to-end ownership: Ensure a successful delivery to market for new features, defining success metrics, and leading the team to achieve milestones and deliver exceptional outcomes. Engage with customer support teams to understand customer pain points and identify improvement opportunities.

Qualifications

• Experience: You have demonstrated experience in software product management building, delivering, and learning about products designed for web and mobile platforms. You understand the technologies they're built on and how to design application workflows.
• Customer-focus: Passionate about understanding user pain points and delivering solutions that drive impact.
• Technical fluency: Engaging in technical discussions with engineers and bridging technical teams with business goals. You understand elements of your product's tech stack and are familiar with the SDLC. You are comfortable exploring data using query languages like SQL and tools like Mixpanel.
• Strong product sense: You appreciate great software experiences and strive to build high-quality products.
• Collaborative team player: You thrive in cross-functional environments, working effectively with engineers, designers, and go-to-market teams.
• Clear communicator: You can articulate complex ideas in a simple and structured manner, both in writing and conversation.
• Detail-oriented & organized: You excel at managing multiple tasks, ensuring projects stay on track and stakeholders remain aligned.
• Growth-oriented: You have a learning mindset, seek opportunities to develop your skills, and take on increasing responsibility.
• Business-aware: You understand how product decisions impact business outcomes and contribute to revenue and customer satisfaction.
• Industry Knowledge: Experience working in healthcare is not required but is helpful and preferred. Understanding the business constraints in a healthcare delivery environment, including security, compliance, legal, privacy, and revenue cycle.

Benefits:
Medical, Dental, Vision, Life/AD&D, STD and LTD
Flex PTO
Sick leave
401(k) with company match
Equity Option Plan

We encourage candidates with differing experience levels to apply, as many successful applicants may not possess all listed requirements. Research indicates that individuals from underrepresented backgrounds may hesitate to apply for a position unless they meet all qualifications. If you are enthusiastic about this opportunity, we invite you to submit your application for our recruiters to evaluate.
The listed salary range for this position is an expected range. The offer will be at the company's sole discretion and determined by relevant business considerations, including the final candidate's qualifications, years of experience, skillset, and geographic location.
The statements in this job description reflect general details as necessary to describe the principal functions of this job. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in different functional areas deemed fit for the organization.

XOLV is an equal opportunity employer.