What are the responsibilities and job description for the Office Manager position at iHerb?
Job Summary :
The Office Manager is responsible for the day-to-day administrative and operational support of the office. This is a high-visibility role that requires daily interactions supporting our Executives and Sr. Leaders. This individual will often serve at the first point of contact for candidates, vendors and other key visitors to our corporate offices. This role requires a highly organized and proactive individual with excellent communication, interpersonal, problem-solving skills and with a welcoming demeanor.
Job Expectations :
- Reception and front desk duties (greeting visitors, answering phones, managing mail / deliveries)
- Maintaining office equipment (printers, copiers, fax machines and digital displays)
- Managing office calendars and schedules coordinating meetings and appointments for team members. This task requires meticulous attention to detail to avoid scheduling conflicts and ensure that all logistics are handled smoothly.
- Ensuring that the office is well-stocked with necessary supplies, from stationery to pantry items (regularly replenish the refrigerator inventory). This involves keeping track of inventory, placing orders, and managing relationships with suppliers.
- Support and participate in the annual budgeting and monthly tracking process for the Office Admin portion of the overall facility budget.
- Prepare for and support successful meetings (both internal and with external parties) by ensuring space if properly booked / reserved and necessary supplies and support services are available, including catering, stationary, IT, etc.
- Communication and coordination : effectively sharing information internally to keep employees informed and aligned with company goals, while also managing external communication with clients, suppliers.
- Assist the Chief of Staff in preparing for larger scale meetings and functions such as : Board meetings, Director meetings, Executive Staff meetings, Town Halls, etc.
- Act as the central point of contact and oversee the maintenance of office facilities, ensuring everything is in good working condition. This includes coordinating repairs, managing janitorial services, and ensuring the workplace is safe and comfortable for all employees.
- Maintain a clean and presentable office space.
- Provide administrative support to team members as needed.
- Greet guest and team members with a warm and welcoming demeanor, embodying iHerb’s core values of integrity, humility, excellence and respect.
The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.
Knowledge, Skills and Abilities :
Required :
Equipment Knowledge :
Experience Requirements :
Generally requires a minimum of 10 years of relevant experience is necessary for this position
Education Requirements :
Bachelor’s Degree in Business or related field preferred, or a combination of education and equivalent work experience
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The anticipated pay scale for this position can be found below, however the pay range applicable to you may vary by geographic location based on where the job is located or where you work. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc. iHerb, LLC is a multi-state employer and this pay scale may not reflect positions that work in other states or locations.
Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company’s 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company’s policies. Employees will enjoy paid holidays throughout the calendar year. Eligibility requirements for these benefits will be controlled by applicable plan documents.
Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies.
For more information on iHerb benefits, visit us at .
Anticipated Pay Scale :
69,510 — $126,382 USD
Salary : $69,510 - $126,382
