Warehouse Operations Supervisor

Job Summary :

The Warehouse Department Supervisor will provide leadership and direction in a high volume outbound, B2C small parcel environment, supervise and coordinate activities of team members concerned with picking, packing, shipping, receiving and fulfillment as it relates to preparing it for same day shipping both nationally and internationally via expedited carrier services, maintaining a safe, effective and orderly work environment, scheduling, continuous process improvement and maintaining positive vendor relationships.

Job Expectations :

Orders departmental supplies as needed

Plan, schedule, and coordinate departmental activities to fulfill sales orders, meet inventory requirements, and deliver manufactured products in a timely fashion

Issue written and oral instructions

Study and standardize procedures to improve efficiency of team members

Maintain harmony among team members and resolve grievances

Confer with other managers outside of the distribution center to ensure coordination of other functions such as inventory management and quality assurance

Maintain a safe and organized work environment

Responsible for working with other departments to assist in resolving issues related to products and order fulfillment

Responsible for improving and maintaining inventory accuracy

Responsible for evaluating and planning labor for upcoming warehouse needs

Engages in the typical responsibilities of a supervisor requiring evaluating, organizing, integrating and delegating

Plans, directs and coordinates all day-to-day activities of the warehouse department in an organized, safe and sanitary work environment that is in compliance with the Company’s policies, OSHA and government regulations

Monitors and manages all aspects of team member performance to include administering write-ups / counseling

Contains and / or reduces cost and drives productivity within the department

Cooperates in a cross-functional manner as a change agent with all departments within the Company

Manages workflow to meet planned department productivity standards

Train new or newly assigned team members in the proper methods and standard operating procedures of a job function

Completes special projects as determined

Knowledge, Skills and Abilities :

Required :

Excellent organizational and managerial skills.

Excellent communication skills – written, oral, reading and understanding.

Ability to work extended hours and weekend

Equipment Knowledge :

Experience with Microsoft Office Suite Programs (i.e. : Microsoft Word, Excel) and Google Office.

Experience Requirements :

Generally requires a minimum of three (3) to five (5) years of warehouse experience in an automated environment.

Education Requirements :

Bachelor’s Degree in Business Management or related field preferred, or a combination of education and equivalent work experience.