What are the responsibilities and job description for the Room Attendant/Housekeeping position at IHG Army Hotels, Fort Campbell?
Housekeeping Attendant
DUTIES AND RESPONSIBILITIES:
- This property is located on a US Military Installation. Successful completion of a Federal Background check will be required to interview for this position and will be required to be renewed annually at a minimum.
- Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning of the kitchen area, room refrigerator, coffee maker, cups, glasses, silverware, etc.
- Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.
- Report to supervisor needed repairs or unsafe conditions.
- Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
- Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
- Report, turn in, and/or log all lost and found items according to established procedures.
- Promote teamwork and quality service through daily communication and coordination with other departments.
- May regularly assist with deep cleaning projects.
- May assist with other duties as assigned.
- Basic reading, writing, and math skills. Some housekeeping experience and the ability to speak English preferred. This is an exterior property, and you will be working outside for a significant portion of your day.
- This property is located on a US Military Installation. Successful completion of a Federal Background check will be required to interview for this position and will be required to be renewed annually at a minimum.
- This job requires the ability to perform the following:
- Carrying or lifting items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds
- Frequently standing up and moving about the facility
- Frequently handling objects and equipment to maintain the facility
- Frequently bending, stooping, and kneeling
Other:
- Communication skills are utilized a significant amount of time when interacting with guests and employees.
- Basic reading, writing, and math abilities are utilized often when reading room assignments, completing checklists, replacing room linens and amenities.
- Will be required to work most weekends, and/or holidays.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Experience:
- Cleaning Experience: 1 year (Preferred)
Shift availability:
- Day Shift (Required)
Work Location: Multiple locations
Salary : $15
