Demo

Night Auditor/Front Desk

IHG Hotels & Resorts
Vancouver, WA Full Time
POSTED ON 1/28/2025
AVAILABLE BEFORE 3/27/2025

Job Overview:
We are seeking a detail-oriented and customer-focused individual to join our team as a Night Auditor. As a Night Auditor, you will play a vital role in ensuring the smooth operation of our hotel during the overnight hours. This position requires excellent hospitality and customer service skills, as well as proficiency in front desk operations and night audit procedures.

Responsibilities:
- Conduct night audit procedures to ensure accuracy and completeness of financial transactions
- Prepare daily reports, including revenue summaries and occupancy reports
- Assist guests with check-in and check-out processes during overnight shifts
- Handle guest inquiries, requests, and complaints promptly and professionally
- Provide exceptional customer service to ensure guest satisfaction
- Maintain a clean and organized front desk area
- Collaborate with other hotel staff to ensure a seamless guest experience

Experience:
- Previous experience in a hospitality or hotel setting is preferred
- Proficiency in front desk operations, including check-in/check-out procedures
- Familiarity with night audit procedures is an advantage
- Excellent phone etiquette and communication skills
- Strong attention to detail and accuracy in financial transactions
- Ability to handle difficult situations with professionalism and empathy
- Knowledge of hotel management systems and software

Join our team as a Night Auditor and enjoy the following benefits:
- Competitive pay rate
- Opportunities for career growth within the hospitality industry
- Positive work environment with a supportive team
- Training and development opportunities to enhance your skills

If you have a passion for providing exceptional guest services, possess strong customer service skills, and thrive in an overnight setting, we would love to hear from you. Apply now to join our team as a Night Auditor!

Job Type: Part-time

Pay: $18.00 - $19.00 per hour

Expected hours: 16 per week

Schedule:

  • 8 hour shift
  • Holidays
  • Night shift
  • Overnight shift
  • Weekends only

Ability to Relocate:

  • Vancouver, WA 98683: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $19

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