What are the responsibilities and job description for the Front Desk Receptionist position at IICA Speech?
Job Summary
We are seeking a friendly and organized Front Desk Receptionist for a part-time, afternoon position in our pediatric speech, feeding and occupational therapy clinic located in Roseville, Calif. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing front desk tasks. This role requires excellent reliability, great communication skills, and basic computer skills.
Responsibilities include but are not limited to:
- Greeting people entering the building, answering any questions, providing directions, and alerting staff when someone is there to meet or visit them.
- Manage client sign-in sheets.
- Serve as the face of the company, offering friendly service to those entering the building or calling in on the phone.
- Maintain the reception area, keeping it clean and free of clutter.
- Handle filing and scanning as requested.
- Scheduling patients as needed or requested.
- Assist clinical staff with admin duties as needed.
- Closing clinic duties.
- Collaborate and support admin team in other offices, must be computer savvy.
- Part-time, Monday-Thursday 3 or 4 to 7 p.m. and Fridays 3-6 p.m.
Desired Skills:
- Excellent attendance
- Ability to provide a high level of customer service to patients, visitors, staff, and external customers.
- Ability to maintain a high level of professionalism and strict confidentiality, will train on HIPAA.
- Attention to detail and accuracy.
- Basic computer skills: MS Office. (Word, Excel, PowerPoint, and Outlook).
We look forward to welcoming a dedicated Front Desk Receptionist who can contribute positively to our team!
Job Type: Part-time
Pay: $17.00 - $19.00 per hour
Expected hours: 15 – 20 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee assistance program
- Flexible schedule
- Professional development assistance
Schedule:
- 4 hour shift
Work Location: In person
Salary : $17 - $19