What are the responsibilities and job description for the Host position at III Palms?
Job Overview
We are seeking a friendly and efficient Host/Host to join our team. The ideal candidate will provide exceptional guest services, ensuring a positive dining experience for all customers. The Host/Host will be the first point of contact for guests and will be responsible for managing the flow of tables, coordinating reservations, and maintaining a clean and welcoming atmosphere.
Responsibilities
- Greet and seat guests in a timely and courteous manner
- Manage reservations and take phone calls with excellent phone etiquette
- Assist guests with their dining needs, including taking orders and answering questions
- Ensure tables are set and ready for guests
- Coordinate with the kitchen and other staff members to ensure seamless service
- Provide exceptional customer service, including responding to guest concerns and ensuring they leave with a positive experience
- Maintain a clean and organized dining area, including the host stand and restrooms
- Assist with food service, including serving food and drinks
- Help with restaurant operations, including opening and closing procedures
- Communicate effectively with all staff members to ensure a smooth and efficient service
- Maintain a professional demeanor at all times and adhere to company policies and procedures
Qualifications
- Prior experience in a restaurant or hospitality environment
- Excellent guest services and customer service skills
- Ability to multitask and manage multiple tables simultaneously
- Strong communication skills, including phone etiquette
- Ability to work in a fast-paced environment and maintain a positive attitude
- Physical ability to stand for long periods of time and lift up to 25 pounds
- Availability to work a variety of shifts, including evenings and weekends
This position is ideal for individuals who enjoy working in a dynamic environment and have a passion for providing exceptional guest services. If you are interested in joining our team and would like to contribute to our success, please apply today.
Job Type: Part-time
Pay: $11.57 - $12.65 per hour
Shift:
- Evening shift
Work Location: In person
Salary : $12 - $13
