What are the responsibilities and job description for the Entry Level Assistant Manager position at IIM Alexandria?
We are looking for our next Entry Level Assistant Manager to join our rapidly expanding Customer Service and Sales Team in the area! We are seeking a goal-oriented, determined, and self-starting individual who can add to our team and the overall growth of the company. Being trained in a variety of different departments across multiple functions, our Entry Level Assistant Manager will learn and complete basic sales and administrative training, receive leadership development, be responsible for future supervisory responsibilities, and maintain and teach key functions of the business such as customer service and the sales cycle.
As a part of our Entry Level Assistant Manager team, we strive to give our customers and clients a top-notch customer service experience and a seamless sales process, offering some of the best and most well-known products in the telecommunications industry. Focusing internally, we are looking for the right people who can grow organically with us from an Entry Level Assistant Manager position. Training and development is all provided, and our next team member has to possess a student mentality with the ambition to succeed.
Responsibilities And Daily Tasks Of Our Entry Level Assistant Manager:
- Qualify, educate, and complete the sales process directly with customers in person, based on their individualized needs
- Manage the entirety of the sales cycle from the introduction of a customer account to closing the sale
- Respond to any complaints, resolve issues, and effectively answer any questions regarding products/services during the closing or rehash of the sale
- Utilize negotiation skills when recommending new sales opportunities
- Present any additional discounts, promotions, and/or cross-selling opportunities throughout the sale
- Facilitate the growth of our customer accounts with other Entry Level Assistant Managers by hitting all KPI’s on a daily and weekly basis
Desired Skill Sets And Attributes Of Our Entry Level Assistant Manager:
- BA/BS in Management, Communications, Sales, or Entrepreneurship is preferred
- 2-3 years of experience in a customer-facing role: retail sales, restaurant industry, customer service, etc. is required
- Self-confident and professional and upbeat demeanor
- Driven and goal-oriented, both alone and with a team
- Excellent communication skills
- Discipline and professionalism in adhering to company procedures for sales, customer service, and compliance regulations
This is an in office position located in Alexandria Virginia and requires daily commuting to our Alexandria office location.
#LI-OnSite
Salary : $45,000 - $58,000
