What are the responsibilities and job description for the Customer Experience Parking Associate position at IL Gelato Hawaii?
Overview
We are seeking a dedicated and customer-focused Parking Attendant to join our team. The ideal candidate will be responsible for managing parking operations, ensuring a smooth and efficient experience for all guests. This role requires excellent communication skills, attention to detail, and a commitment to providing exceptional customer service.
Duties
- Greet and assist customers as they arrive at the parking facility.
- Manage the flow of vehicles entering and exiting the parking area.
- Operate cash registers and handle cash transactions accurately.
- Provide valet parking services when necessary, ensuring vehicles are parked safely and efficiently.
- Maintain accurate records of vehicle entries and exits using retail math skills.
- Address customer inquiries and resolve any issues or complaints promptly.
- Ensure the parking area is clean, organized, and secure at all times.
- Communicate effectively with team members to coordinate parking operations.
- Assist in training new staff members on parking procedures and customer service standards.
Requirements
- Strong customer service skills with a friendly demeanor.
- Ability to communicate clearly and effectively with customers and team members.
- Experience with cash handling and operating cash registers is preferred.
- Basic knowledge of retail math for accurate transaction processing.
- Previous experience in valet parking or dealership environments is a plus.
- Must possess a valid driver's license with a clean driving record.
- Bilingual candidates are encouraged to apply to enhance communication with diverse clientele.
- Ability to work flexible hours, including weekends and holidays as needed.
Join our team as a Parking Attendant, where you will play a vital role in creating a positive experience for our guests while ensuring the efficient operation of our parking services.
Job Types: Full-time, Part-time
Pay: $14.00 - $14.50 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Paid time off
- Paid training
Schedule:
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed
Experience:
- Parking Attendant: 1 year (Preferred)
- Security: 1 year (Preferred)
Ability to Commute:
- Honolulu, HI 96817 (Required)
Ability to Relocate:
- Honolulu, HI 96817: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $15