What are the responsibilities and job description for the Captain position at Il Giglio Tribeca?
Job Title: Captain
Location: Tribeca
Job Type: Part-Time/Full-Time
Il Giglio Tribeca is seeking an experienced and charismatic Captain to join our front-of-house team in delivering an exceptional dining experience. As a key figure in our upscale Italian restaurant, you will be responsible for ensuring impeccable service, overseeing staff, and maintaining the highest hospitality standards. The ideal candidate is a natural leader with a deep knowledge of Italian cuisine and fine dining etiquette.
Key Responsibilities:- Guest Experience: Provide a warm, professional, and memorable dining experience for all guests.
- Team Leadership: Train, mentor, and oversee runners and bussers to maintain service excellence.
- Service Coordination: Ensure smooth and efficient service flow, from seating to table management and order accuracy.
- Menu Expertise: Demonstrate in-depth knowledge of our Italian menu, wine pairings, and daily specials, confidently making recommendations to guests.
- Quality Control: Uphold high standards for food presentation, service timing, and overall dining ambiance.
- Problem Resolution: Handle guest inquiries, complaints, and special requests with professionalism and discretion.
- Collaboration: Work closely with staff & management to provide exemplary service.
- Upselling & Revenue Generation: Promote premium dishes, wine pairings, and special offerings to enhance guest satisfaction and sales.
- Minimum 3-5 years of experience in a successful fine dining or upscale restaurant.
- Expertise in Italian cuisine and wine, with a preference for candidates with sommelier training or equivalent knowledge.
- Honest, with a strong sense of self & memorable personality.
- Italian speaking a plus
- Sommelier training or a deep knowledge of wine a plus
- Strong leadership and communication skills.
- Ability to work in a fast-paced, high-pressure environment while maintaining grace and efficiency.
- Knowledge of restaurant reservation systems (e.g., OpenTable, Resy) and POS systems.
- Flexible availability, including nights, weekends, and holidays.
If you are passionate about hospitality and thrive in a refined dining setting, we invite you to join our team.
How to Apply:
Please send your resume and a brief cover letter to events@ilgiglio.com, or apply via Indeed.
Salary : $17
