Automotive Sales Associate

Job Summary:
Ilderton Dodge Chrysler Jeep RAM is seeking a highly motivated and experienced Automotive Product Specialist to join our sales team in High Point, North Carolina. As a product specialist, you will be responsible for providing exceptional customer service and promoting our vehicles to potential buyers. This is a full-time, individual contributor role in the auto industry with a salary-based compensation. Bi-lingual (English/Spanish) highly desirable.

Compensation & Benefits:
• Competitive salary with bonus opportunities
• Health, dental, and vision insurance
• Retirement savings plan
• Paid time off and holidays

Responsibilities:

• Greet and direct customers as they arrive on the lot to initiate the sales process.

• Help customers find a vehicle that fits their needs using up-to-date inventory information.

• Improve the sales experience by showcasing the vehicle's features on the lot.

• Aid customers in completing their sales applications.

• Support management in boosting sales by conducting daily inspections of the lot's vehicles and reporting any issues.

• Ensure the lot is properly merchandised to optimize sales.

• Maintain up-to-date knowledge of all products, features, and accessories.

• Handle customer inquiries and complaints in a timely and effective manner.

• Follow up with customers after sales to ensure satisfaction and build long-term relationships.

• Attend training sessions and workshops provided by the dealership or manufacturers to enhance product knowledge and sales skills.

Requirements:

• Previous experience in sales, preferably in the automotive industry.

• Excellent communication and interpersonal skills.

• Strong negotiation skills.

• Ability to work effectively in a fast-paced environment.

• Basic knowledge of automotive technology and features.

• Proficiency in computer skills for managing customer information and completing sales transactions.

• Valid driver's license and clean driving record.

• High school diploma or equivalent; additional education or training in sales or automotive technology is a plus.

EEOC Statement:
Ilderton Dodge Chrysler Jeep RAM is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We celebrate diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, veteran status, or any other protected status.