What are the responsibilities and job description for the Temporary IT Service Desk Specialist - Legal Aid Chicago position at Illinois Legal Aid Online?
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Temporary IT Service Desk Specialist
Location
Legal Aid Chicago
120 S Lasalle St. Suite 900
Chicago, IL 60603
United States
Website
Job Description
Legal Aid Chicago encourages applicants with relevant volunteer and work experience, who have experiences with our client communities or individuals who identify as a person of color, LGBTQIA , immigrant, or otherwise having backgrounds and experiences that are underrepresented in the legal profession to apply.
For over 50 years, Legal Aid Chicago has provided free civil legal assistance to people living in poverty in metropolitan Chicago. Each year our attorneys, volunteers, and staff help resolve civil legal problems, including domestic violence, consumer fraud, and unfair evictions. Legal Aid Chicago was founded on the philosophy that all individuals are entitled to quality civil legal representation, regardless of their income. We work to ensure that poverty is not an impediment to justice by dismantling the legal barriers that perpetuate inequality. Legal Aid Chicago staff live our mission through our core values of equity, excellence, inclusion, kindness, and respect.
Legal Aid Chicago offers a hybrid work environment. Our offices, located in downtown Chicago at 120 S. LaSalle Street, is ADA accessible and has convenient access to public transportation and local expressways.
Position
Legal Aid Chicago seeks two temporary full-time IT Service Desk Specialists. These positions, under the direction of the Director of IT, will assist with the deployment of new laptops across our organization. The roles will focus on configuring, deploying, and ensuring smooth transitions for end-users to their new devices. The positions will last up to six weeks.
Responsibilities
Pay scale and benefits
Compensation: This position pays $25/hour at 36.25 hours per week and is not eligible for benefits.
Position type
Fixed length/short-term
Print this to take with you
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QUICK EXIT
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DONATE
Help ILAO open opportunities for justice
Temporary IT Service Desk Specialist
Location
Legal Aid Chicago
120 S Lasalle St. Suite 900
Chicago, IL 60603
United States
Website
Job Description
Legal Aid Chicago encourages applicants with relevant volunteer and work experience, who have experiences with our client communities or individuals who identify as a person of color, LGBTQIA , immigrant, or otherwise having backgrounds and experiences that are underrepresented in the legal profession to apply.
For over 50 years, Legal Aid Chicago has provided free civil legal assistance to people living in poverty in metropolitan Chicago. Each year our attorneys, volunteers, and staff help resolve civil legal problems, including domestic violence, consumer fraud, and unfair evictions. Legal Aid Chicago was founded on the philosophy that all individuals are entitled to quality civil legal representation, regardless of their income. We work to ensure that poverty is not an impediment to justice by dismantling the legal barriers that perpetuate inequality. Legal Aid Chicago staff live our mission through our core values of equity, excellence, inclusion, kindness, and respect.
Legal Aid Chicago offers a hybrid work environment. Our offices, located in downtown Chicago at 120 S. LaSalle Street, is ADA accessible and has convenient access to public transportation and local expressways.
Position
Legal Aid Chicago seeks two temporary full-time IT Service Desk Specialists. These positions, under the direction of the Director of IT, will assist with the deployment of new laptops across our organization. The roles will focus on configuring, deploying, and ensuring smooth transitions for end-users to their new devices. The positions will last up to six weeks.
Responsibilities
- Set up and configure laptops using Microsoft Autopilot and Intune
- Assist with the deployment of devices, including installation of software and user-specific configurations
- Provide on-site and remote support to end-users during the transition process
- Troubleshoot and resolve issues related to hardware, software, and user accounts
- Ensure all devices meet company security and configuration standards
- 3 years' experience in a user and systems support role
- Proficiency with Windows 11 and Office 365
- Hands-on experience with Microsoft Autopilot, Intune, and Entra ID
- Previous experience with laptop deployment projects is highly beneficial
- Strong troubleshooting skills
- Excellent written and verbal communications skills
- Ability to work collaboratively with IT staff and end-users
Pay scale and benefits
Compensation: This position pays $25/hour at 36.25 hours per week and is not eligible for benefits.
Position type
Fixed length/short-term
Salary : $25
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